It is very common that virus writers will create a package with a feature to stymie Norton, McAfee or AVG. There has never been a perfect scanner and probably won’t be.
Using a layered defense is the only way to protect your system. Keep this thread handy and the next time the kids come home from college, have friends over etc., you will have a workable plan to clean it all off.
Glad that you are back in business!
And keep holymoly’s links close at hand. I have added several of his findings to my jump drive and they eventually bring success.
Merry Christmas to both of you!
Glad that you are back in business!That is good news.
However, since she had 44(?) trojans on her system, I don't think I'd stop scanning with Dr. Web CureIT.
When she gets the time, it might not be a bad idea for her to download & run Hijackthis. Then, post the log to the Spywarewarrior.com forum.
One of the experts there will review the log, and tell her if her system is actually clean. If not, they will give here detailed, step-by-step instructions on what to do.
