Not all contracts are equal. This is a service contract which Sprint is unable to supply inasmuch as they do not currently have service availability to either heaven, hell or purgatory for that matter.
Sprint really needs to improve it’s customer service. Their spokesman says they have a policy of cancelling contracts and waiving early termination fees upon receipt of a death certificate. How hard would it be for them to train CS personel to appropriately inform the family of what steps to take to cancel the dead person’s service.
Was the $90 worth the negative publicity or the lost account if the family moves to another service?
And yes, not all contracts are equal.
But...
Just because someone dies doesn’t mean it terminates all contracts they’ve entered into. That’s why we have the probate process where everything is settled after the person died.
For a person to simply say that once a person dies contracts should be void is just plain foolish and not factual.