>I don’t know about you but I’ve found that treating those who wait on you with respect and dropping a few lines to commend those who do a good job for you is a good way to win some perks that you wouldn’t usually get.
A long time ago, there was something called courtesy, which that sounds a lot like.
Also, have you noticed it’s a lot easier to berate someone for poor service than commend them for excellent service? (Human nature, I think.)
Yeah that is the truth. I used to be on the other side of the counter but even if I didn’t have that perspective I was raised to be courteous sometimes to a fault. I try to be fair, when I receive good service I make sure to take the time to write a complimentary email and if I think there is room for improvement I write that but make sure to point out the positives. Most of the time the service industry will make things right if you are simply polite.