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10 Cars That [really,really] Damaged GM's Reputation (With Video)
Popular Mechanics ^ | November 25, 2008 | John Pearley Huffman

Posted on 11/26/2008 7:02:07 AM PST by yankeedame

10 Cars That Damaged GM's Reputation (With Video)

GM's current precarious situation didn't come about overnight. There are arguments to be made that various government regulations led to the disaster and that management can't escape much of the blame, and there are plenty who contend it was a series of disastrous union labor contracts that have put the company at risk. But there's one thing everyone agrees on: Over the past few decades GM put some truly terrible products out on the market. Unreliable, uninteresting and flat ugly, these were cars that simply destroyed GM's reputation....

1. 1971-1977 Chevrolet Vega

Legend has it that when Chevrolet Division Manager John DeLorean went to the GM Proving Grounds to get his first look at a prototype of the new 1971 Chevrolet Vega, the front of the car literally fell off onto the ground. But that bad omen didn't keep DeLorean from putting the Vega on the market.

Responding to increased import sales, the Vega showed up at the same time as Ford's similarly ill-fated Pinto. Both were relatively conventional cars by Detroit standards, with their four-cylinder engines in front sending power back to a solid rear axle. In fact, the only innovative thing on the Vega was the all-aluminum block around which its 2.3-liter four-cylinder engine was constructed.

Unfortunately, the art of building aluminum engine blocks was in its infancy back in 1971 and the unlined cylinder walls of Vega engines were scoring almost instantly. That led to lots of oil burned and early death for this engine. Throw in haphazard build quality and sheetmetal that you could practically hear rusting away, and the Vega truly rates as one of GM's great debacles.

But the Vega was actually a sales success. Chevy sold nearly 268,000 during the 1971 model year, over 390,000 during 1972, almost 396,000 during 1973, and over 450,000 during 1974 (sales finally collapsed during the 1975 model year). After all, its mini-Camaro looks were handsome and in an era of fuel shortages it was pretty stingy on gas. Plus, back then there were millions of buyers who insisted on buying only American products. But ultimately that meant there were just that many more people disappointed by the Vega. By the mid-1980s, Vegas were being junked so aggressively that some salvage yards in Southern California had signs up saying they wouldn't accept any more. When even the junkyard won't take a car, that's trouble

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2. 1980-1985 X-Cars


It's hard to imagine the hoopla that surrounded the introduction of the all-new 1980 Buick Skylark, Chevrolet Citation, Oldsmobile Omega and Pontiac Phoenix in April of 1979. These four awkwardly proportioned "X-Body" front-drivers directly replaced GM's rear-drive compacts (of which the Chevy Nova was the most prominent) and promised a revolution in how the corporation designed and built cars. Chevy alone sold an incredible 811,540 Citations during that prolonged 1980 model year based on that promise. Unfortunately, the reality was that these four- and six-cylinder cars probably suffered more recalls and endemic problems than any other GM vehicle program.

The problem wasn't so much the basic engineering of the X-Body cars as it was that no one apparently spent any time doing the detailed engineering that determines a car's success. So customers complained of disintegrating transmissions, suspension systems that seemed to wobble on their own mounts, and brakes that would make the whole car shudder every time they were applied. There were so many niggling faults and a seemingly endless series of recalls that sales of the car almost tanked by its third year. Still, through 1985, a few million escaped to the public, souring hundreds of thousands on GM.

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3. 1976-1987 Chevrolet Chevette


The Chevrolet Chevette was already outdated when it appeared in 1976. Based on GM's "T" platform, it was a primitive, front-engine, rear-drive subcompact in a small-car world that was busy being revolutionized by front-drive cars such as the Honda Civic and Accord, Volkswagen Rabbit and Ford Fiesta. It was underpowered too, originally being offered with a 1.4-liter Four making 53 hp or a 1.6-liter version of the same engine rated at 70 hp.

Chevrolet saved itself a lot of development time and money by picking up the Chevette design from GM Brazil. The Georgia-built small car was a solid sales success too, selling almost 450,000 units in 1980 alone. But it was always a car that sold strictly on price, with no real virtues of its own. And it was a huge help to Chevrolet in sneaking in under the federally mandated CAFE standards. But it also meant that for 11 years GM didn't bother developing an advanced small car specifically for the American market.

In fact, when it finally came time to replace the Chevette in 1987, what Chevrolet did was create the "Geo" sub-brand and put redecorated Isuzus and Suzukis onto the Chevette's bottom rung on the model ladder. In truth, Chevrolet has never had a homegrown vehicle in this subcompact segment since the Chevette died, and that could be one of the company's greatest missteps of all.

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4. 1982-1988 Cadillac Cimarron

There's nothing wrong with the idea of a smaller, more athletic Cadillac. But it was a terrible idea to rebadge the Chevrolet Cavalier and attempt to pawn it off as a true Cadillac.

The compact J-Car program was already well under development at GM by the time Cadillac decided it wanted a version of its own. With little time on its hands and no desire to spend much money, what they came up with was a Cavalier with a different grille, a slightly modified interior and some hydraulic dampers between the body and front subframe. Otherwise, the 1982 Cimarron was powered by the same 1.8-liter four-cylinder engine as the Cavalier, backed by either a four-speed manual or three-speed automatic transmission.

Cadillac tried to sell the Cimarron as a domestic alternative to cars like the BMW 3 Series—that was just pathetic. Not surprisingly, practically no one fell for it and the Cimarron never sold well. But to many people, this proved that GM at the time had little regard for the storied and significant Cadillac brand.

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5. 1991-1995 Saturns

Saturn was GM's attempt at a do-over. Starting with a fresh plant in Spring Hill, Tenn., and a fresh labor agreement in that location with the UAW, the idea was that GM would create a fresh dealer network that would sell fresh new products in a refreshingly straightforward manner. It didn't quite work out that way.

Actually GM did a rather good job of setting up the plant, dealers and "no haggle" sales schemes - Saturn buyers really did seem to enjoy shopping at and buying from Saturn dealers.

But Saturn's cars were thoroughly mediocre. Built around a steel space-frame with plastic body panels bolted on, there were gaps between the panels big enough to stick a hand through. Yes, the plastic panels were resistant to collision damage, but they discolored and faded quickly, and as they aged, they cracked. Beyond that, the first Saturns had four-cylinder engines that sounded like threshing machines but didn't make a lot of power. These cars were nothing special in either handling or looks, and they were neither particularly space- nor fuel-efficient. At least they weren't unreliable. But Saturn's cars were simply no match for competition from Honda, Toyota, Mazda and a half-dozen others.

So GM, which got so much right when launching Saturn in 1990, blew the opportunity to build a new, loyal customer base by not getting the product right.

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6. 2001-2005 Pontiac Aztek

When Pontiac introduced the Aztek crossover vehicle for 2001, it was actually getting a jump on a new market. Unfortunately, however, the Aztek was just about the ugliest thing anyone could remember being unleashed on America's roads since the 1958 Edsel. No, that's not fair — the Edsel was way better looking than the Aztek.

Pontiac had shown the Aztek in concept form back in 1999 and, generally speaking, the reviews were excellent. But while engineering the concept vehicle as a production machine, GM took an incredible wrong turn: the corporation decided to base the new Aztek on the existing platform of its front-drive minivans. And because the minivans had certain dimensions that would be expensive to change, the Aztek wound up with some of the most awkward dimensions imaginable. For instance, the minivans' tall firewall and resulting high cowl worked fine on those plain boxes, but left the Aztek appearing tall, narrow and oddly fragile.

Compounding the mistake of was the Aztek's horrid shape, and the whole thing was covered in awful, gray plastic cladding. Hideous.

In its defense, the Aztek was roomy and versatile and had solid, easygoing road manners. But that was nowhere near enough to compete with the Japanese crossovers.

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7. 1978­-1985 Oldsmobile Diesel V-8s

From the late 1970s and into the early '80s, Oldsmobile sold the most popular car in America: the Cutlass. Olds was on a sales roll; it seemed nothing would be able to stop the division. Then came the Oldsmobile diesels, and stopping is exactly what they did best.

Instead of designing a new series of diesel engines from scratch, GM decided to base its new diesel V8 architecture on the existing gasoline Oldsmobile 5.7-liter V8's. Of course the modifications were extensive in order to handle the 22.5:1 compression ratio of diesel operation—much stouter iron block, new cylinder heads, reinforced bottom end—but it was still a series of modifications rather than a clean-sheet design. Soon after the 5.7-liter diesel V8 debuted in Oldsmobile full-size 88 and 98 models (during 1978), the engines started tearing themselves apart.

That extreme fragility was despite the fact that the 5.7-liter diesel option cost between $800 and $1000 extra per car and only made a puny 120 hp and a stingy 220 lb-ft of peak torque at 1600 rpm. In short, these engines were awful. But the 4.3-liter version of the diesel V8 was even worse—rated at only 90 hp, it was somehow even more fragile.

The diesel V8s (and a short-lived diesel V6) were eventually offered throughout most of the Oldsmobile line and spread to the other vehicle divisions as well. And when the engines inevitably blew up, the cars they were in would either head to an early death in a junkyard or have a more reasonable powerplant swapped in.

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8. 1981-1984 Cadillac V-8-6-4

There was nothing wrong with the theory behind GM's attempt to turn Cadillac's throttle-body injected 6.0-liter V-8 into an economy engine during the 1981 model year. The technology was called "Modulated Displacement" back then, and the idea was that as engine load decreased, fewer cylinders in the engine would actually be fired to produce power. In other words, at full throttle, the "V-8-6-4" was a V8, as it reached speed it became a V6 and when cruising it was a V4. That was the theory; in reality, most of the time these engines were just broken. Conceptually it's almost identical to what GM is selling today as Active Fuel Management on some V8s.

The old Modulated Displacement system worked by altering the rocker-arm fulcrum so that intake and exhaust valves on particular cylinders were held shut by their springs. Unfortunately the solenoids and primitive electronics that were supposed to make this work rarely worked themselves. And even when the V-8-6-4 was running on all eight cylinders it was only making a laughable 140 hp.

Even though GM abandoned the V-8-6-4 in everything except limousines after just one year, the damage was done. Here was one more half-developed, cynically marketed technology that GM just couldn't make work.

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9. 2003-Present Hummer H2


Going strictly on functionality, the Hummer H2 is a capable machine. It's very good off-road, it rides reasonably well on-road, it's plenty powerful enough, can tow a lot, and will hold a few people and a lot of their stuff. And since it's based on the same platform as GM's full-size SUVs, the corporation makes a lot of profit on every one it sells. Function, however, isn't the H2's problem.

The problem with the H2 is that it's proudly politically incorrect in an era when the forces of political correctness are winning. The H2 gets crummy fuel mileage, its looks come straight out of the military at a time while the military is fighting an unpopular war, and it's freaking huge. Some people may actually like peeving off their neighbors by being rebellious in their vehicle choice, but an antisocial image is tougher for a large corporation to pull off.

GM was introducing the H2 (and establishing Hummer dealerships) at just about the same time that Toyota was taking the green-tech high ground with vehicles like the Prius and other hybrids. The H2 came to embody GM's presumed environmental callousness and the environmentalist fringe was vandalizing both Hummer dealerships and random civilian-owned vehicles. But worst of all for GM, when gas crested past $3 a gallon, the H2's sales cratered and they haven't recovered.

The Hummer H2 is a self-inflicted headache GM doesn't need.

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10. 1997-1999 EV1

Even today, the two-seat GM EV1 remains one of the best-engineered, best-working pure electric vehicles ever released to the public. With clever engineering throughout its aluminum structure, an incredibly aerodynamic body and a whole bunch of lead-acid batteries, the first-generation EV1 was able to go maybe 75 miles if driven with extreme care. The second-generation EV1 with nickel-metal-hydride batteries upped that range to about 150 miles.

The problem with the EV1 was that it was almost impossible to drive in traffic with anything approaching the ideal technique the car needed to stretch its range. So its real world range was often down around 40 miles and driving it was often a white-knuckle thrill ride as the driver tried to stretch out every last electron to make it to a charging station.

GM built the EV1 to satisfy a mandate from the state of California that 2 percent of a manufacturer's fleet sold there be zero-emissions vehicles (that number would rise to 10 percent by 2003). However, the EV1 and electric vehicles built by other manufacturers finally convinced the California Air Resources Board that the zero-emissions mandates weren't achievable by then-current technology. This led to the cancellation of the mandate.

So GM canceled the EV1, and when the leases on the 1117 it had produced ran out,GM took them back and crushed them. To the committed environmentalists who had leased one, that was completely unacceptable. And suddenly the world was full of conspiracy theories about why GM "killed" the electric car (see the movie clip below). If the Hummer H2 makes GM seem callous toward the environment, the way GM handled the EV1 makes the company seem downright hostile. It's been a public relations nightmare.

However, the experience GM gained by producing the EV1 may pay off in the long run as many lessons learned with that car are being ported over to the new 2011 Chevrolet Volt.

Sometimes even the darkest clouds can have shiny silver linings.


TOPICS: Business/Economy; Miscellaneous
KEYWORDS: automotive; gm; management; uaw; unionmadejunk; unions
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To: yankeedame
#2 on the list did it for me, my 82 Pontiac Phoenix was a dog. What was worse was the way GM treated my letters of complaint, firing back some "sorry, not our problem" form letter.

Everybody makes mistakes, it's how you deal with them that separates the folks you continue to trust from those you'll never do business with again.

121 posted on 11/26/2008 8:20:38 AM PST by hunter112 (We seem to be on an excrement river in a Native American watercraft without a propulsion device.)
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To: youturn

I still think the AMC Pacer is the ugliest car ever.


122 posted on 11/26/2008 8:21:55 AM PST by woodbutcher1963
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To: Zeppelin

“have you driven the new Malibu?”

My next company car (arriving in late Dec.) will be an ‘09 Malibu. I drive through some desolate areas, so I’m cautiously optimistic that it won’t leave me stranded (and that it’ll be reasonably enjoyable to drive).


123 posted on 11/26/2008 8:24:11 AM PST by Magic Fingers
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To: autumnraine
Meaning if the thermostat isn’t working (or isn’t there) the engine will overheat, not run cooler.

If the thermostat wasn't there, the coolant would flow all the time. When most thermostats fail they open up so the engine is protected (although your heater won't work and your mileage will stink). Occasionally they freeze closed in which case you need to stop the car before it overheats. All the ones I've had to replace have failed in the open position which required a very cold drive to the parts store (why do they always fail in the winter?).

124 posted on 11/26/2008 8:24:30 AM PST by KarlInOhio (11/4: The revolutionary socialists beat the Fabian ones. Where can we find a capitalist party?)
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To: driftdiver

“I owned a Mercury and the alternator went out. The Ford dealer wanted $1000 for a new one.”

The dealer replaced the starter on my 04 Taurus last month for $375 (parts and labor)in the Knoxville, Tenn. area. You need to move south. It was a rebuilt starter, but I expect it to be better than the original.

Did an American made starter fail after 34K miles? Nope, it was made in Japan!!!!!


125 posted on 11/26/2008 8:24:48 AM PST by Pelagius of Asturias
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To: yankeedame

BTT


126 posted on 11/26/2008 8:25:02 AM PST by radar101
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To: Jeff Head
GM makes very good trucks. I'm still driving my 1990 half ton. Very reliable.


127 posted on 11/26/2008 8:26:24 AM PST by Donald Rumsfeld Fan (Sarah Palin "The Iron Lady from the North")
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To: yankeedame
From the late 1970s and into the early '80s, Oldsmobile sold the most popular car in America: the Cutlass. Olds was on a sales roll; it seemed nothing would be able to stop the division. Then came the Oldsmobile diesels, and stopping is exactly what they did best.

Yeh, I had one of these, 81 Cutlass diesel. I was in the charter boat business at the time...diesel was pretty easy to get, and before all the dyed diesel, etc. People would ask, how can you stand all that noise....just turn up the $1000 stereo. What about all that black smoke?. Works great for that impatient a$$ who is on his horn the instant the light turns green. Just black smoke him. Got almost 200k miles out of it, but down side, probably 40 fan belts. Thing could not keep a fan belt on.

128 posted on 11/26/2008 8:26:25 AM PST by OBXWanderer (www.dontvoterino.com)
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To: Pelagius of Asturias

‘Did an American made starter fail after 34K miles? Nope, it was made in Japan!!!!!”

Made in Japan? Thought they manufactured all of their stuff outside their country like US companies do.


129 posted on 11/26/2008 8:26:41 AM PST by driftdiver (No More Obama! - The corruption has not changed despite all our hopes.)
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To: yankeedame
The H2 gets crummy fuel mileage, its looks come straight out of the military at a time while the military is fighting an unpopular war, and it's freaking huge.

editorializing at its worst from PM.

130 posted on 11/26/2008 8:28:20 AM PST by Vaquero ("an armed society is a polite society" Robert A. Heinlein)
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To: Jeff Head

That a Duramax, Jeff?

You do the same thing we do in our household, only we’re a Chrysler family. My hubby has a Dodge Ram Cummins. It’s his work horse and his hobby. He’s obsessed with diesel engines. He has a 1994 Mecury Topaz we pawned off his parents that’s his run around vehicle.

I have a Dodge Avenger and love it.


131 posted on 11/26/2008 8:29:56 AM PST by JenB987
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To: 2banana
Go look at any economy Toyota or Honda from 1971-1977. They are even UGLIER than the Vega... Except the Honda Civic was actually a good, reliable car.
132 posted on 11/26/2008 8:31:33 AM PST by antiRepublicrat
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To: Malone LaVeigh

In the days of full service you’d pull up to the pump and say “Fill ‘er up with oil and check the gas.”


133 posted on 11/26/2008 8:32:17 AM PST by Terry Mross ( It's just a matter of time before we're all 'GUILTY' of hate speech.)
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To: OKSooner

How could forget the CORVAIR, the car that MADE Ralph Nadar what he is today!


134 posted on 11/26/2008 8:32:19 AM PST by Doc Savage ("Are you saying Jesus can't hit a curve ball? - Harris to Cerrano - Major League)
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To: Malone LaVeigh

One other thing...had a friend years ago who’s ‘57 Chevy blew so much smoke it looked like a fog machine. One day another friend pulled up beside him and said, “Jim, your car’s not smoking.”

He said, “Oh, sh$t! I’m out of oil!”


135 posted on 11/26/2008 8:33:39 AM PST by Terry Mross ( It's just a matter of time before we're all 'GUILTY' of hate speech.)
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To: driftdiver

Oops, I have to admit that the service manager said the starter was Japanese made; I never looked at it except to see it smoke when it siezed up. Ten years ago I woud have replaced it myself, but I’m getting old and lazy.


136 posted on 11/26/2008 8:34:01 AM PST by Pelagius of Asturias
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To: painter
I have/had one of those X cars. POS, engine and transmission where JUNK!!

It's the first Chevy of the Eighties!
It's a new Chevy kind of compact,
This could be the car you had in mind!

137 posted on 11/26/2008 8:36:09 AM PST by Petronski (For the next few years, Gethsemane will not be marginal. We will know that garden. -- Cdl. Stafford)
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To: savedbygrace; Rummyfan
around our house we call the Aztec the "Homer"
138 posted on 11/26/2008 8:37:15 AM PST by Vaquero ("an armed society is a polite society" Robert A. Heinlein)
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To: Gnomad
I had a 1975 Buick Skyhawk, and every 15,000 miles or so I had to have the input bearing of the transmission replaced. The engine was sitting too high and when the transmission was inserted into the engine, the input shaft was being forced upward.

Buick treated me with, "So sorry. No can help or fix."

I got rid of it and bought a Ford Tempo. Woof, what a maintenance nightmare! I've been buying Hondas and Hyundais ever since.

139 posted on 11/26/2008 8:38:06 AM PST by TheGeezer (There are no denials about UFOs landing in Brooklyn! There must be a coverup!!!!)
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To: KarlInOhio

I submit that “dealer maintenance” is part of the problem. If the brakes keep going bad, try non-dealer parts.


140 posted on 11/26/2008 8:39:41 AM PST by Petronski (For the next few years, Gethsemane will not be marginal. We will know that garden. -- Cdl. Stafford)
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