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I’ve seen those steps posted as well, but I urge extreme caution. Please, please be very wary of anything that instructs you go edit your registry. Even if this is a completely innocent attempt to help out, unless you are very skilled with computers and have experience with editing a registry, don’t take this approach. All it takes is one simple entry being accidentally erased in the registry to completely ‘brick’ a system. Once that’s done, it’s almost impossible to restore it. I’m a software engineer, I know this from experience.

The advice I’ve always given is go download MalwareByte’s AntiMalware software. It’s free (there is also a payed option, but I’ve never needed it) to download and update, and it has always located and completely removed any rogueware I’ve had on my systems or on other systems I’ve helped fix.

My daughter was able to boot to safe mode, but Malwarebytes was disabled. All spyware programs wouldn't load. We uninstalled and re installed from a thumb drive and it still wouldn't load. We tried SpyBot and Addaware and none would load. The spyware looks for these programs and disables them.

Instead of messing around with regedit and uninstalling and re installing for hours with all the reboots and headache, just get Norton Ghost. Been there, got the T shirt.

Thank you. But I am a Mac person, so I think I am not threatened by this particular menace. You might want to post this to the others on here who thanked me.