[Fresh Wind]

This must have been paid for by Symantec since the article completely avoided where Norton really loses: resources used, stability, and ability to uninstall cleanly.

Not to mention Symantec's absolutely abysmal technical support and customer service.

[TChris]

I believe Symantec is suffering from what is a widespread and stupid business practice: Lay off (or buy out, etc.) your best (read: most expensive) programmers and save a pile of money!

How many companies have nosedived into the dirt because the CEO didn't understand the business he was in and got rid of the very people who made it all work?

I don't have insider knowledge that this is what happened for sure, but Symantec sure seems to fit that diagnosis. It went from producing superb software to spewing amazingly, enfuriatingly BAD software.