More on resets:
http://www.blackberryfaq.com/index.php/How_do_I_reset_my_BlackBerry%3F
RIM needs to work on speed and stability. I like the apps and am not a fan of touch screens. My service provider, Verizon, is great. It’s sometimes like going from using your fast Windows XP computer to a much slower Windows 98 machine.
Thank you for the link..