Indication that the crime rate in this town is very low or they have too many police on duty at one time.
Alternate conclusion, the city needs more revenue tickets and this was a call that added $429 to the city budget.
We are a town of 10K. Disorderly conduct tickets are given out easily. Revenue.
That said, this is the store I shop at. The cashiers are wonderful and helpful. So, if there is no one in line, they will ask if you want to check out even if you have more than the designated number of items. Especially in the liquor dept. You cannot buy booze in except in there and there is a limit of 6 grocery items. But, they are generous with that! lol Plus, remember we are in Wisconsin; the guy could have been blasted and got really nasty. lol
I would not have called 911, but intimidating and berating a customer, not a good idea. She may have felt threatened. There are some big ole boys here.