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Can download 10MB file in seconds, but can't browse the web... (Vanity tech help)
Self | 9-19-10 | Self

Posted on 09/19/2010 5:50:37 AM PDT by library user

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To: DaveTesla

I use a different company for my Dish TV. I use Dish for my TV and something else for internet.

I couldn’t get 10.1.1.1 to get anywhere. Same issue as with the other number.


41 posted on 09/19/2010 6:52:26 AM PDT by library user
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To: library user

Try this one 192.168.0.1


42 posted on 09/19/2010 6:52:38 AM PDT by DaveTesla (You can fool some of the people some of the time......)
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To: library user

is the file actually there? and is it 10M in size?

That sounds too fast.


43 posted on 09/19/2010 6:56:41 AM PDT by Mr. K (PALADINO FOR GOVERNOR OF NEW YORK)
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To: library user

Read this.
http://www.montanasatellite.com/hughesnet/activation.htm

You need to check your signal strength to determine if you have a problem with your dish aiming.


44 posted on 09/19/2010 6:59:14 AM PDT by DaveTesla (You can fool some of the people some of the time......)
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To: library user

And did you do the second step of my suggesstion? (disable all browser add-ons?)


45 posted on 09/19/2010 6:59:21 AM PDT by Mr. K (PALADINO FOR GOVERNOR OF NEW YORK)
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To: library user

Your dish modem has a system information web page.
You need to call customer service and get the IP address.


46 posted on 09/19/2010 7:01:22 AM PDT by DaveTesla (You can fool some of the people some of the time......)
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To: library user
Are you aware of the Fair Access Policy that comes with Sat. internet? If not, that may be your problem, you have exceeded your threshold, or getting very close to doing so. If you have Hughes then the threshold is a daily limit, while Sky Blue is a monthly limit.

If you have Hughes you can check your status by clicking FILE and selecting open anf typing in the following IP address 182.168.0.1.

47 posted on 09/19/2010 7:02:50 AM PDT by Robert DeLong (u)
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To: library user

The other thing, is that at different times of the day there are more people on than at other times and the load is maxing out the sat. capability.


48 posted on 09/19/2010 7:08:14 AM PDT by Robert DeLong (u)
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To: library user

Go to Tools/Internet Options/Advanced; click on reset (everything).

Re-boot.


49 posted on 09/19/2010 7:12:44 AM PDT by Willgamer (Rex Lex or Lex Rex?)
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To: DaveTesla; Robert DeLong

Yeah, that’s the web page the tech guy gets into when he’s here. He said the signal is among the worst he’s ever seen, when he’s been out here. But has no idea what the problem is.

Robert: I doubt I have exceeded anything. I don’t download more than 50MB of files in any given 24 hours.


50 posted on 09/19/2010 7:14:31 AM PDT by library user
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To: Willgamer

I’m using Firefox. There’s no “reset” button in the Advanced tab.


51 posted on 09/19/2010 7:20:45 AM PDT by library user
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To: Mr. K

Yep, disabling plug-in’s does nothing. Besides, IE is much slower and I have no plug-in’s installed for that.


52 posted on 09/19/2010 7:21:49 AM PDT by library user
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To: library user

“He said the signal is among the worst he’s ever seen”

Well that’s your problem!

I have the same service, THEIR IDIOTS!

I do the dish my self.
My little secret, If you don’t mind getting on the roof:
http://www.radioshack.com/pwr/product-reviews/Other/Winegard/p/2111079-Winegard-reg-Satellite-Finder.html

Works beautifully!

Otherwise call a local professional (not Hughes)
to come out and properly aim your dish.
If it is off by 1 degree you get poor signal that varies
from 70% to 0 buy atmospheric conditions.


53 posted on 09/19/2010 7:24:33 AM PDT by DaveTesla (You can fool some of the people some of the time......)
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To: library user
By the way, if you call them and get your case elevated
they may reimburse you for a real installer come out.
54 posted on 09/19/2010 7:31:35 AM PDT by DaveTesla (You can fool some of the people some of the time......)
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To: library user

We have Hughes satellite. We have down loaded files then experienced extremely slow service. That’s because our down load exceeded Hughes “Fair Use Policy”. You can only down load so many megabytes in a 24 hour period, or you experience a loss of service. We did not know about this policy when we signed up - and do not have access to any other type of internet (VERY rural and mountainous).

Our limit is 200 meg in a 24 hour period. 10 meg shouldn’t shut you down, but if there are windows updates downloading at the same time - or, like when we were using an unsecured wireless network and a weekend neighbor tried to down load a movie off of our signal, it could kick you into the red zone. Don’t know if that’s the problem, but it sure sounds like it.

There the link on the satellite control panel that tells you if you exceeded your limit. Hughes may have changed their policy, but they don’t come right out and tell you about the limit up front.


55 posted on 09/19/2010 7:42:09 AM PDT by stansblugrassgrl
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To: library user
This is a very common grievance with satelite internet and it illustrates the difference between bandwith and latency.

In short, you have a downlink from the satelite which is capable of piping a lot of data at the same time (aka bandwith), but the time it takes each individual piece of data to travel from the server to your computer is very long (aka latency). So you will see a how download-rate on large files, but a long wait-time for small, individual requests (like surfing the web). Since I assume you are using a dial-up for the upstream traffic, this exacerbates the problem further since you will be hit with the limitations of your dial-up when making a request (or posting data) to a web-server.

I wish I could offer you a solution, but unfortunately there is none. This is just the reality with satelite internet - very high latency. My best suggestion, look into DSL, cable or some other (wired) internet hookup.

56 posted on 09/19/2010 7:44:17 AM PDT by SwedishConservative
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To: stansblugrassgrl

200MB in 24 hours is ridiculous. You couldn’t even download 25 songs from the iTunes store a day if you wanted to with that kind of limit.


57 posted on 09/19/2010 7:44:52 AM PDT by library user
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To: SwedishConservative

Nope, no dial-up. Uses dish, no phone lines.

Can’t use another service unless I move.

I live out “in the sticks” and DSL/Cable is not available where I live.

Thanks for replying, though.


58 posted on 09/19/2010 7:47:12 AM PDT by library user
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To: davisfh
I have sattelite internet (Wild Blue) and have had similar experiences. This is an easy fix that has worked for me. Simply power your sattelite modem down for fifteen seconds and then power it up again. Don’t just disconnect the coax cables. Actually disconnect it from its power source.

Ditto! I've been a Wildblue user for years...I was a Beta tester in Florida and was told I was the first Florida user.

Powering down the Wildblue modem briefly has solved a lot of quirky problems from time to time.It's not a frequent thing...just something that pops up once in a while.

59 posted on 09/19/2010 7:50:00 AM PDT by oldsalt (There's no such thing as a free lunch.)
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To: library user

Your right. Where we live, we are happy to have internet access at all. You can down load unlimited number of megs between 1 and 7 in the morning EST. We had slow internet and called tech support and no one mentioned the policy until we tried to download a huge pro-tools (music editing) file and it was going to take 900 hours. We called tech support.

The commercials lie to you. However, its better then nothing. Our kids watch entire movies over the internet. If we want to watch videos, we have to wait until we visit them.


60 posted on 09/19/2010 7:51:35 AM PDT by stansblugrassgrl
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