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Horror AVG update ballsup bricks Windows 7
el reg ^

Posted on 12/02/2010 7:36:38 PM PST by Gomez

Even safe mode cannot end devil-spawned reboot loop

An update from AVG on Wednesday night rendered 64 bit Windows 7 systems unstable after it was applied.

Several Register readers have been affected by the problem, which leaves machines in a continuous reboot loop.

AVG has pulled the problem update (3292) and published an advisory apologising for the cock-up and providing instructions on how to get hobbled systems back up and running again.

Recovering a Blue Screened PC is more involved than simply rebooting in safe mode, as the security vendor explains. Desktop versions of Windows 7 seem particularly prone to the bug.

It's unclear whether or not other versions of Windows are vulnerable to going weak at the knees after applying the misfiring update from AVG. Both free and paid-for versions of the software seem to be problematic.

Users have vented their understandable frustration through AVG's online forum.

AVG hasn't said what caused the problem, but normally such auto-immune snafus occur when security software packages identify a vital Windows component as potentially malign. Such problems are far from unknown in the anti-virus biz and have affected multiple vendors in the past.

Testing procedures have been improved across the industry, but not fast enough to cope with the growing volume of updates vendors are obliged to publish in response to increased malware production rates.


TOPICS: Computers/Internet
KEYWORDS: avg; microsofttax
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To: Gomez
I got hit with the AVG update on my laptop vista x64 premium computer today. The computer told me that there was an error in the config file and it rebooted to a previous recovery point. Seems to be working OK now. I Am also disconnection the Auto update feature. I am going to switch over to AVAST system. Have it installed on my win9X system and no problems. Had it with AVG.
21 posted on 12/02/2010 8:21:30 PM PST by Don_Ret_USAF ( "Smile Before Bed, You'll Sleep Better.")
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To: UB355
I dropped AVG after Microsoft Security Essentials came out. AVG began getting bloated in my opinion.

Same here - dropped after AVG 9 came out ... too much of a CPU hog. Not just my computer either - had to remove from a couple of other computers for friends. Same problem. I use Avira Antivir now. BTW, don't use AVG's stand-alone Link Scanner. I tried it after uninstalling the full AVG program - same problem, CPU hog !!!

22 posted on 12/02/2010 8:29:01 PM PST by Lmo56 (If ya wanna run with the big dawgs - ya gotta learn to piss in the tall grass</i><p>)
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To: UB355
I dropped AVG after Microsoft Security Essentials came out. AVG began getting bloated in my opinion.

Same here - dropped after AVG 9 came out ... too much of a CPU hog. Not just my computer either - had to remove from a couple of other computers for friends. Same problem. I use Avira Antivir now. BTW, don't use AVG's stand-alone Link Scanner. I tried it after uninstalling the full AVG program - same problem, CPU hog !!!

23 posted on 12/02/2010 8:29:04 PM PST by Lmo56 (If ya wanna run with the big dawgs - ya gotta learn to piss in the tall grass</i><p>)
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To: Gomez

I very much dislike AVG. It takes too much space. I have had nothing but good experience with Trend Micro.


24 posted on 12/02/2010 8:29:58 PM PST by SumProVita (Cogito, ergo...Sum Pro Vita. (Modified Decartes))
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To: Gomez

This isn’t the first time that this has happened with an AVG update. Same thing happened about 18 months ago with an AVG update that caused the exact same problem with XP computers, worldwide (including mine).

It took me most of a week to debug it fully. I switched to Avira after that, and haven’t had a single hiccup since.


25 posted on 12/02/2010 8:30:02 PM PST by Windflier (To anger a conservative, tell him a lie. To anger a liberal, tell him the truth.)
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To: mylife
I hate it when that happens...


26 posted on 12/02/2010 8:31:49 PM PST by smokingfrog ( ><{{{{{(0>)
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To: Gomez

My wife and youngest son have 64-bit Win 7. My son’s
machine was having problems last night.


27 posted on 12/02/2010 8:33:19 PM PST by Myrddin
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To: UB355

Agreed, Microsoft surprised the hell out of me with MSE. Best anti-virus I’ve used and the least irritating.


28 posted on 12/02/2010 8:37:33 PM PST by Raymann
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To: OldDeckHand
I’m glad I switched to Avast.

How do you turn off the annoying audio?

29 posted on 12/02/2010 8:40:44 PM PST by Last Dakotan
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To: OldDeckHand

Haha me too. I really hated act but avast is great.


30 posted on 12/02/2010 8:42:19 PM PST by sheana
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To: OldDeckHand

Darn iPad.....avg


31 posted on 12/02/2010 8:43:02 PM PST by sheana
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To: Last Dakotan

Settings - Sounds (from there you can pick what sound to disable)


32 posted on 12/02/2010 8:50:59 PM PST by OldDeckHand
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To: UB355

Does Microsoft Security Essentials expect you to use the Windows firewall, or do you use something else for that?


33 posted on 12/02/2010 9:18:01 PM PST by smokingfrog ( ><{{{{{(0>)
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To: usconservative
I had to boot the wife's computer into Recovery Mode, and simply restored to a point prior to the AVG update

That "fix" can cure a lot of computer ills and infections.

34 posted on 12/02/2010 9:21:48 PM PST by DeFault User
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Comment #35 Removed by Moderator

To: Gomez

That was a funny excoriation. LOL


36 posted on 12/02/2010 9:54:36 PM PST by Vendome (Don't take life so seriously... You'll never live through it.)
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To: OldDeckHand
Ditto that...

Photobucket Goodbye Avg.

37 posted on 12/02/2010 11:54:34 PM PST by BobP (hat about the pensions and)
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To: Gomez


38 posted on 12/03/2010 12:04:18 AM PST by JoeProBono (A closed mouth gathers no feet - Visualize)
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To: GeronL

On my laptop I’m running Linux Knoppix 6.2 off of a 4 gig Thumb drive. The computer has no hard drive at all.

I save things to a couple of other flash drives and all is well.

Of course my desktop does have Windows 7 64 bit, but, I’ve got Comcast/Norton on it with no problems.


39 posted on 12/03/2010 7:26:13 AM PST by Conan the Librarian (The Best in Life is to crush my enemies, see them driven before me, and the Dewey Decimal System)
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To: pepperdog

I thought that I had vista on both computers?


40 posted on 12/03/2010 3:10:29 PM PST by Coldwater Creek (He who dwells in the shelter of the Most High will rest in the shadow of the Almighty Psalm 91:)
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