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My virus, trojan, malware experience..and resolution
03/29/2011 | Professional

Posted on 03/29/2011 11:26:05 AM PDT by Professional

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1 posted on 03/29/2011 11:26:09 AM PDT by Professional
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To: Professional

very helpful. bookmarking this.


2 posted on 03/29/2011 11:29:35 AM PDT by Republic (The entire White House presidential team needs to grow up and face facts!)
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To: Professional
that norton antivirus is FREE

My past experience with Norton is horrible. I consider it a virus and was very frustrated with the trouble it caused me interfering and slowing down my computer. I wouldn't use it if they paid me.

3 posted on 03/29/2011 11:30:00 AM PDT by thackney (life is fragile, handle with prayer (biblein90days.org))
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To: Professional

The only issue I have with what you write is Norton. I have no faith in them, nor in McCaffee. I use Zone Alarm for my firewall and Avast! for my anti-virus. Both are free as well. And, I also use Malwarebytes. No issues.


4 posted on 03/29/2011 11:31:22 AM PDT by bcsco
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To: Professional

My kids like to get their computer full of this stuff. I just wipe the computer clean and tell them to download the updates. The last time I did this one of the restore discs would not work. I called gateway and they told me they no longer support this computer because it is older than three years. Now the oldest one wants to use my computer to “just check her Facebook page.” Haha, she will have to wait on that one.


5 posted on 03/29/2011 11:33:35 AM PDT by Sawdring
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To: thackney

Norton is a PITA. I just bought a brand new HP Pavilion 490t with a six core processor and 10GB RAM and Norton had it running like my old Win XP Gateway. I removed Norton and installed McAfee enterprise and now it’s fine.


6 posted on 03/29/2011 11:33:50 AM PDT by MeganC (NO WAR FOR OIL! ........except when a Democrat's in charge.)
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To: Professional

Allow me to be the first to say this...

And I know I’ll get trashed — but it HAS to be done... ;)

Get a Mac!

Glad you’re back up and running; take care and thanks for sharing the issues you had.

Hoss


7 posted on 03/29/2011 11:33:56 AM PDT by HossB86 ( NOBODY admits to being a Calvinist unless they are one. I AM ONE.)
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To: Professional

I can get norton free from my employer.

I won’t use it.

It is a resource pig and acts as much like a virus as the viruses themselves.

I used it once and was so unhappy with it I removed it. And I had a devil of a time removing it. It had its tentacles all over the registry.

I was able to find a special norton removal tool and that finally got rid of the nuisance.

Use Linux and be done with it. Right now, I have a dual boot system. I may go to all Linux in the not too distant future.

Ubuntu has a great desktop, and even the Fedora desktop has come a long way.


8 posted on 03/29/2011 11:36:29 AM PDT by Westbrook (Having children does not divide your love, it multiplies it.)
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To: Professional

I use Avast anti-virus and Malwarebytes

I have never gotten a virus on my computers.

I think Avast is the best.

The worst virus I did see (on a friends computer) was one that offers to scan your system for errors and then reports infections and offers to fix them if you go to theor site (for a $39.99 software download)

This piece of $hit was a virus iteself and it took over the browers and so many things I swear I will kill the bastards that wrote this if I eve find them.

It required something from Microsoft to fix too, but its been so long i forget what

If you ever go to a site and it offers to do a virus scan turn off the power if you have to, to avoid letting it complete the process.

Also install Avast and Malwarbytes.


9 posted on 03/29/2011 11:36:52 AM PDT by Mr. K (Job #1 DEFUND THE LEFT then Palin/Bachman 2012 -Unbeatable Ticket~!)
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To: Professional

Get Carbonite, you’ll never lose anything.


10 posted on 03/29/2011 11:37:08 AM PDT by davetex (All my weapons got melted by a meteor!! No Sh*t)
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To: Professional
Couldnt you have set yur restore date back a day or two before the infection? ESAT 32 is keeping me clean these days . . ▲
11 posted on 03/29/2011 11:37:13 AM PDT by ▀udda▀udd (7 days - 7 ways Guero >>> with a floating, shifting, ever changing persona.....)
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To: Professional
For worst case scenario data retrieval keep a linux boot cd available. They are free, and they work. Puppy(Ubuntu) is user friendly, it has the added benefit of sounding benign. :)
12 posted on 03/29/2011 11:37:54 AM PDT by allmost
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To: HossB86
but it HAS to be done... ;)

That whole "independent thought" thing is way over rated.

13 posted on 03/29/2011 11:39:48 AM PDT by tacticalogic
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To: Westbrook

Yes, use Linux.

If you really really NEED windows to run a special application, run it on a virtual machine. Don’t even bother with a virus application. Your host Linux system will act as your firewall.

If the virtual windows guest gets infected, simply blow it away and create a new one.


14 posted on 03/29/2011 11:39:55 AM PDT by Westbrook (Having children does not divide your love, it multiplies it.)
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To: Professional

One of the best things you can do to prevent getting viruses is to quit using Internet Explorer.


15 posted on 03/29/2011 11:40:18 AM PDT by IamConservative (Liberalism - the surety of knowing that which cannot be proven.)
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To: Professional

I had a similar issue. I used Stopzilla and it fixed everything.


16 posted on 03/29/2011 11:41:17 AM PDT by Puppage (You may disagree with what I have to say, but I shall defend to your death my right to say it)
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To: Professional
Yes on Bombay, both Microsoft and HP. No on Norton or any other free ware. Even Avast seemed to turn virusy after I did not subscribe. Post hoc, ergo prompter hoc, equally likely.
17 posted on 03/29/2011 11:42:00 AM PDT by kbennkc (For those who have fought for it, freedom has a flavor the protected will never know.)
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To: Professional

I’ve been using ESET Nod32 for almost a year now. Only one trojan ever got through and a scan eliminated that. I also have superantispyware and that takes care of all the adware. I’m a happy camper with both of them.


18 posted on 03/29/2011 11:42:19 AM PDT by navyblue (<u>)
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To: Professional

I use Linux. What is this malware you speak of?


19 posted on 03/29/2011 11:42:19 AM PDT by balch3
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To: Professional; rdb3; Calvinist_Dark_Lord; GodGunsandGuts; CyberCowboy777; Salo; Bobsat; JosephW; ...

20 posted on 03/29/2011 11:43:51 AM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: Professional

I don’t understand how you acquired these viri, except by downloading some files, or allowing a website to run a “scan”, which some of they try to do. It is to my knowledge not possible to catch a virus by merely looking at a site. And Avast is so good in that regard that it immediately warns you of suspected websites.


21 posted on 03/29/2011 11:44:36 AM PDT by Revolting cat! (Let us prey!)
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Comment #22 Removed by Moderator

To: Mr. K

You, Sir, are a steely eyed missile man!


23 posted on 03/29/2011 11:45:32 AM PDT by Mr. Jazzy (Pray for our nation against the enemies of freedom.)
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To: Professional

Malwarebytes only gets rid of viruses temporarily, and it’s not strong. It doesn’t protect your computer from new viruses. It’s worth paying for an anti-virus program. I had to reinstall windows a few months ago, and I paid for the help. The virus would shut down Internet Explorer. A message showed up saying, a problem has caused internet explorer to stop working. I got it after I downloaded something.


24 posted on 03/29/2011 11:45:45 AM PDT by Politics4US
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To: Professional

1. Restart computer
2. F8 while Windows boots and select safe mode.
3. Download Malwarebytes and Startup Mechanic
4. Use Startup Mechanic to clean any malware off your startup menu, use Malwarebytes to kill the virus.
5. Download WOT for firefox, it will stop scripts for bad sites.


25 posted on 03/29/2011 11:45:56 AM PDT by struggle ((The struggle continues))
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To: Professional

Norton is what most hackers use to hack.


26 posted on 03/29/2011 11:47:24 AM PDT by freekitty (Give me back my conservative vote; then find me a real conservative to vote for)
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To: Professional
A while ago I installed the free Norton antivirus from Comcast. Last week I somehow got a virus communicated in a PDF file. Over the next few days my computer slowed down to barely a crawl, 20 minutes to start up, for example. Assuming the hard drive was damaged, I tried a time-consuming variety of safe starts and chkdsks. After while it refused to start safe any more.

The virus had erased the anti-virus information files, so my Norton was helpless. I cured it all by downloading updated info files (also free)and running a full scan. Way at the end of the hours-long scan, it identified and destroyed the PDF file with the Trojan.

The report said the Trojan was a high risk one that read keystrokes and at least tried to connect with some outside source. Fortunately I did not have to worry about keystrokes because Norton has encrypted all my account signons and signs me in without keystrokes. All is back to normal now.

The lesson for me is to run full scans every once in a while because the limited background scan did not pick up on the Trojan.

I know this sounds like a commercial for Norton, but it sure felt good to get my old computer back.

27 posted on 03/29/2011 11:51:12 AM PDT by Marylander
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To: Professional

Here is a easy Linux system you can run live surf all you want then shutdown your computer and everything is gone what ever you have picked up if any is only in ram. This link you can also see what it looks like.

http://distrowatch.com/table.php?distribution=pclinuxos

This does not have to be installed it will run on a computer that does not have a hard drive.


28 posted on 03/29/2011 11:53:17 AM PDT by Lees Swrd ("Arms discourage and keep the invader and plunderer in awe and preserve order in the world as well")
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To: Professional

Hitman Pro is a great AV 2nd opinion scanner. I find it helpful when people get stuck with viruses.


29 posted on 03/29/2011 11:53:26 AM PDT by for-q-clinton (If at first you don't succeed keep on sucking until you do succeed)
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To: All

b


30 posted on 03/29/2011 11:53:57 AM PDT by Maverick68
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To: Professional

If you are going to download any programs, do it via CNET.COM, after reading reviews therein. The Chrome browser is pretty virus resistant, or else not a popular virus target. And it’s fast. Immediately stop any scanning scripts that websites overtly start, and never consent to allow them if they ask. All the anti-virus, anti-anything software you need can be had gratis.


31 posted on 03/29/2011 11:54:04 AM PDT by Revolting cat! (Let us prey!)
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To: Professional

For anti-virus, I’ve abandoned Norton & McAfee for Panda Cloud.

http://download.cnet.com/Panda-Cloud-Antivirus-Free-Edition/3000-2239_4-10914099.html


32 posted on 03/29/2011 12:02:06 PM PDT by FourPeas
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To: Marylander

I have an IMAC now, but when i had my HP for several years, I used Norton and had no problems and I go to many suspect sites. Speed was no problem.


33 posted on 03/29/2011 12:03:20 PM PDT by savagesusie
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To: Professional
I find it really hard to believe your machine got infected Gogling the Japan earthquake. From what we are told by some here, the only possible way to infect your machine is by clicking on the link of an excerpted blog posting.
34 posted on 03/29/2011 12:05:05 PM PDT by Minn
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To: Professional

Tagging this for later reading


35 posted on 03/29/2011 12:09:00 PM PDT by NavyCanDo
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To: Professional

Bookmark thanks


36 posted on 03/29/2011 12:12:11 PM PDT by builder (I don't want a piece of someone else's pie)
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To: Professional
I took the advice of this forum, and downloaded malwarebytes.

I'm not a computer expert by any stretch of the imagination, but malwarebytes is overrated. I once got a virus which led me to getting more viruses. I took other peoples advice about downloading malwarebytes (among other anti-virus software). Malwarebytes SEEMED to have fixed my problem and cleaned my computer of all viruses. Yet a couple hours later the viruses re-generated themselves.

In a search for other anti-virus software, I came across a post on a message board by someone who said he took his virus infected computer to a 60 dollar an hour computer expert who cleaned out his computer of all viruses and returned it, this time with an anti-virus software called avast installed. I figured that if a high priced computer repair expert thought highly enough of Avast anti-virus software, maybe I should give it a try.

I tried to download Avast, but the viruses I had prevented me from downloading it. So I used the malwarebytes to temporarily supress the viruses long enough to allow me to download Avast. It worked. I installed and ran Avast. It gave my computer the MOST thorough cleaning it ever had. It took many, many hours, and got rid of all the viruses for good. I swear by Avast now. And Avast is free.

37 posted on 03/29/2011 12:12:51 PM PDT by lowbridge (Rep. Dingell: "Its taken a long time.....to control the people.")
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To: Professional

Norton is a hog...get rid of it..


38 posted on 03/29/2011 12:16:11 PM PDT by OL Hickory (Jesus and the American soldier-1 died for your soul/1 died for your freedom)
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To: Revolting cat!

Yes, you can get stuff by just visiting a page from what I understand. Also, by clicking a x to close the window is a new trick with these things too. If you get a pop up, you are supposed to hit ctrl alt del, then shut that window down. If you click on the x instead, you’ve just started the destruction chain....

One thing for sure, the longer you try to fix it yourself, and restart, fiddle, the deeper hole you may be digging. In my case, if I’d just immediately called msft, the problem would have been solved much much faster, and I would not have gotten worked up enough to lose my marbles.


39 posted on 03/29/2011 12:25:15 PM PDT by Professional
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To: Minn

Yes, I read many of these web stories here at FR and it is quite irritating to see how a bunch of finger waggers really enjoy needling folks about porn, yada yada.

Any topic that is extremely likely to be a popular search, is a candidate for these problems. And again, web searches regarding virus removal, is just about the most dangerous of them all.


40 posted on 03/29/2011 12:27:56 PM PDT by Professional
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To: FourPeas; Professional
I like Avira Personal Anti-Virus too. It's free and updates every 24 hours. Been using it for 4-5 years and haven't gotten infected.
41 posted on 03/29/2011 12:40:07 PM PDT by library user (Just because you're homeless doesn't mean you're lazy.)
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To: Professional
We have service through comcast, and he informs me... that norton antivirus is FREE, full version, due to our business with comcast.

Still overpriced.

42 posted on 03/29/2011 12:40:42 PM PDT by Still Thinking (Freedom is NOT a loophole!)
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To: Professional

Norton is a bloated pig that hogs resources.

The tool you should have used was Malwarebytes.

Further to protect your computer you should have installed Spybot(free). Run it once a week to make sure everything is clean.

F-prot should stop just about anything and runs in the background without beating on your hard drive the way Norton does.


43 posted on 03/29/2011 12:40:58 PM PDT by Vendome ("Don't take life so seriously... You'll never live through it anyway")
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To: tacticalogic

I know... but when you’re just kidding, what does it hurt?

:D

Hoss


44 posted on 03/29/2011 12:42:58 PM PDT by HossB86 ( NOBODY admits to being a Calvinist unless they are one. I AM ONE.)
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To: Professional
I have used the corporate versions of McAfee and Norton. Both constantly allowed infection of the nearly 100 computers covered. I switched to Kaspersky and never had another infection. Since I have retired, I run Kaspersky exclusively on my home network, and still have a perfect record of no infections. Not free, but they are definitely worth a look.
45 posted on 03/29/2011 12:45:58 PM PDT by JABit
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To: struggle

bkmk


46 posted on 03/29/2011 12:49:42 PM PDT by Sergio (An object at rest cannot be stopped! - The Evil Midnight Bomber What Bombs at Midnight)
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To: Professional
I just had that awful fake virus scanner pop up while searching for flowering trees..Just turned off the computer..So far no problems..I have paid Norton and am happy with it..

I get problems blocked while visiting my Photobucket account...doing searches for landscapes, etc.
It is indeed a mistake to think you can only pick up viruses by searching naughty sites.

I run Advanced system care, a freebie occasionally, too.

47 posted on 03/29/2011 12:52:53 PM PDT by MEG33 (God Bless Our Military Men And Women)
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To: Professional

tag for later.


48 posted on 03/29/2011 12:55:48 PM PDT by madamemayhem (defeat is not getting knocked down, it is not getting back up.)
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To: HossB86
I know... but when you’re just kidding, what does it hurt?

Nothing until somebody thinks their favorite product or company has been dissed. Then it can be a really, really big deal. Depending on what product or company it is.

49 posted on 03/29/2011 12:58:34 PM PDT by tacticalogic
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To: OL Hickory

There’s the problem, once you’ve installed Norton, it is very difficult to get rid of.


50 posted on 03/29/2011 1:00:42 PM PDT by dangerdoc (see post #6)
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