That is part of the sensationalism being engaged in here. There are ALWAYS alternate channels for these communications and they are in place for just this sort of an event. It happens ALL the time. If the truth be known, I doubt that any meaningful communications were disrupted for more than a few seconds.
Oh I see, the Air Traffic Controllers and other pilots are the assholes to complain. Got it. Someone you assume is a professional, in charge of a 60 or 70 lives, is more interested in talking about the quality of his sex life than in paying attention to his job and that is just fine according to you.