Well whaddya know: Netflix changes it's mind about splitting

my wife's email | 10/10/11 | Netflix

[Future Snake Eater]

Confuse the issue? B/c Netflix customers are incapable of simple arithmetic? Where are you getting this analysis from?

[packrat35]

Netflix F’ed up and are admiting it. Also I can count and know that running 2 SEPERATE websites and businesses will cost them MORE.

[TheOldLady]

Click the Pic               Thank you, JoeProBono

Gary and Harriet's First Date

Follow the Exciting Adventures of Gary the Snail!

Abolish FReepathons
Go Monthly

Planning to donate at least $10? You can sponsor
one or more New Monthly Donors for no additional cost
FReepmail TheOldLady

[Future Snake Eater]

That is some hard-hitting analysis. Impeccable logic, to be sure.

[I still care]

I know that the problem originates with licensing rights; but I’m sure it could have been handled SO much better.
by treating them right and offering a great alternative.

The original letter basically says, “Hey (now that we’ve practically destroyed the competition) we’re doing this huge change - we are splitting your service into two parts in a month, and each will cost as much as the original service! We know you like us, and we are going to keep on doing what we do, ask us if you have questions! Thanks! Bye!”

I mean, really.

[Welsh Rabbit]

They went into hypershock when they saw how many subscribers were either canceling their membership or going with streaming only.

Earlier today I changed my plan to streaming only. I got an email confirmation, and two minutes later I got the mass email announcement about not splitting. It happened so fast, at first I thought they were communicating to me individually to convince me to stay with the big plan... Anyways, it wasn't anger over the split that prompted me to change my service; it occurred to me that it's been many months since I've ordered a DVD, probably only ordering a grand total of three this year, so I'm just not getting my money's worth on the DVD plan.

[Revolting cat!]

“Neflix changes it is mind” ? What does that mean?

[Politicalmom]

This wasn’t over the price change. This was over them splitting up the Instant and DVD queues so you had to manage two websites, put in your movie ratings twice, and you wouldn’t be able to see what was on instant while browsing in the DVDs and vice versa. As long as I’m paying two separate bills, I might as well go with Blockbuster and Amazon instead of Netflix and “Qwikster”.

[NavyCanDo]

I have over 2000 DVDs in my movie library, I really don’t need to order any from Netflix. If they are brand new and were really good movies I will buy it, or more likely watch it on demand.