[NavyCanDo]

They went into hypershock when they saw how many subscribers were either canceling their membership or going with streaming only. The reaction to the price hike was not what they expected - and they are learning that us long time Netflix subscribers now have several other choices that are just as good or better.

[Welsh Rabbit]

They went into hypershock when they saw how many subscribers were either canceling their membership or going with streaming only.

Earlier today I changed my plan to streaming only. I got an email confirmation, and two minutes later I got the mass email announcement about not splitting. It happened so fast, at first I thought they were communicating to me individually to convince me to stay with the big plan... Anyways, it wasn't anger over the split that prompted me to change my service; it occurred to me that it's been many months since I've ordered a DVD, probably only ordering a grand total of three this year, so I'm just not getting my money's worth on the DVD plan.