I have one of those seagate backup drives and it is stuck telling me my backup has failed. What a POS. I have to look for one that is infallible.
There is supposedly a fix for the firmware update but I’ve never been able to find it. I took the drive apart and extracted the secondary drive. It had not been corrupted and i was able to access the data on the drive.
I’m now also using amazon storage for some data. Its handy and is available whenever I travel.