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Need computer help--(vanity)
me | October 23, 2012 | me

Posted on 10/23/2012 7:47:47 PM PDT by Smokin' Joe

I have apparently picked up a virus which disables excel. I'm running Excel 97 in Windows XP (ser. pack 3) on an older Toshiba laptop, and suddenly when I click on a different worksheet in a workbook it puts up the little sheet mini icon but I can't move the sheet. If I open a new workbook, and click on a space, it will not 'let go', whether I click on it again or hit 'enter'. Whatever happens, the first thing I do is the last, I can't even close the program using the 'X" at the top right of the window, but have to right click on the taskbar and click 'close'.

I have a lot of data in this computer in Excel spreadsheets, and don't dare move any of it to another computer for fear of infecting another computer. I use the others to make a living, and can't take that chance.

I would appreciate any suggestions from FReepers who may have run into the same problem or similar who know of a 'fix'.

I have run Norman Malware cleaner, but did not get rid of the problem.


TOPICS: Computers/Internet
KEYWORDS: excel
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Any help would be greatly appreciated! Thanks!
1 posted on 10/23/2012 7:47:47 PM PDT by Smokin' Joe
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To: Smokin' Joe

http://www.kellys-korner-xp.com/xp_tweaks.htm


2 posted on 10/23/2012 7:51:32 PM PDT by JoeSixPack1
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To: Smokin' Joe

Use system restore. Some viruses disable this feature. If that is the case, shut down and restart in “safe mode.” Try safe mode with networking first and restore there. I have had to restart in safe mode with command prompt. When the computer boots you will get a command prompt like in DOS. At the prompt type rstrui.exe Some of my computers use different F keys to reach “safe mode”, one uses F4 during startup, another uses F8. Hold the key down while the computer is booting. My office staff like to surf the internet, and I have had to deal with several viruses. This has always (well, almost always) worked.


3 posted on 10/23/2012 7:56:53 PM PDT by TStro
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To: Smokin' Joe

Try Malware Bytes and TDSS Killer (running TDSS Killer with TDSS file system checked off). If not, open up an Elevated Command prompt and type chkdsk /f.

If that doesn’t work and you have the excel disks, just uninstall and reinstall Excel.

It could just as easily be a virus as it is application corruption on an older machine.


4 posted on 10/23/2012 7:57:58 PM PDT by NYRepublican72
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To: NYRepublican72

Best course of action - get a Mac or an iPad and you can skip all the anti-virus cost and have a much more enjoyable experience. You are using a non-supported operating system that is prone to exactly the type of issues you are experiencing. If you enjoy the pain, keep patching it and restoring and wiping the hard drive and doing safe mode and asks strangers for help.


5 posted on 10/23/2012 8:03:42 PM PDT by Yasmar
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To: Smokin' Joe

Back up your data file to a thumb drive or portable drive.

1.Download Windows defender ISO. and burn on a CD.

2.Boot your computer from this CD and run a complete scan.

3.Open C>prompt Run SFC /scannow To check system files.

4. Control Panel > add/remove Programs > Select Excel > click repair.


6 posted on 10/23/2012 8:04:04 PM PDT by Rodm
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To: Smokin' Joe

Reset the system to a restore point when the system last worked correctly. If that doesn’t do it, clean out the registry with a product like Auslogic.


7 posted on 10/23/2012 8:04:45 PM PDT by Kirkwood (Zombie Hunter)
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To: Smokin' Joe

I’ll be honest, I don’t think you picked up a virus that did this. Sounds like a glitch somewhere along the way. Of course, step 1 is to always reboot. Step 2 would be to ensure your Scroll Lock key on your keyboard is off (press it once).

The fact that you have to right click X makes me think something is messed with your mouse - did you try unplugging it and plugging it into a different USB port?


8 posted on 10/23/2012 8:12:01 PM PDT by Dan Nunn (Support the NRA!)
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To: Smokin' Joe
Ignore posts like #5. (Mac? He's probably gay!)

Do what Rodm suggested in #6!

For my money you can't beat the combination of Microsoft's Windows Defender/Security Essentials and Malware Bytes. If used right those two will get rid of anything bad.

9 posted on 10/23/2012 8:13:12 PM PDT by Slump Tester (What if I'm pregnant Teddy? Errr-ahh -Calm down Mary Jo, we'll cross that bridge when we come to it)
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To: Smokin' Joe

AVG free edition does a good job of cleaning up most any virus I might get, and I’ve had some duzies.


10 posted on 10/23/2012 8:13:23 PM PDT by Bellflower (The LORD is Holy, separated from all sin, perfect, righteous, high and lifted up.)
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To: Yasmar

Running excel on an ipad?
You don’t actually use computers for work, do you?


11 posted on 10/23/2012 8:22:32 PM PDT by Kirkwood (Zombie Hunter)
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To: Slump Tester
I bought an iMac a little over a year and a half ago.
After over 30 years of putting up with Windows and all it's updates and virus headaches, it's one of the best moves I've made.
12 posted on 10/23/2012 8:25:07 PM PDT by Yosemitest (It's simple. Fight ... or Die !)
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To: Dan Nunn

I tend to agree with the glich as being most likely.
But if it’s a macro that is misbehaving, try setting your macro security to high. Close and reopen and that should disable any macros.

I’m not sure about Excel 97 but Office 2000 and later versions have an Office diagnose and repair tool that you can find in your start menu under Microsoft Office.


13 posted on 10/23/2012 8:25:42 PM PDT by DannyTN
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To: Bellflower; Smokin' Joe

Like “Slump Tester” said (typed) this might not be a virus.

But I have used the free version of AVG and liked it. It does give false positives on some software you might really want.


14 posted on 10/23/2012 8:25:53 PM PDT by ThomasThomas
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To: Slump Tester

I beg to differ. But I do think you are a masochist.


15 posted on 10/23/2012 8:27:43 PM PDT by Yasmar
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To: Smokin' Joe
Not now, while you're up to your neck in malware and viruses, but later when you consider continuing the Windows headache,
take a look at Parallels Desktop 8 for Mac for running Windows apps on a Mac.
16 posted on 10/23/2012 8:33:59 PM PDT by Yosemitest (It's simple. Fight ... or Die !)
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To: Smokin' Joe

That’s not a virus, Joe. FReepmail me, let’s exchange details, and I’ll tell you how to fix it.


17 posted on 10/23/2012 8:37:58 PM PDT by RightOnline (I am Andrew Breitbart!)
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To: Smokin' Joe

Download and install avast!

http://www.avast.com


18 posted on 10/23/2012 8:38:23 PM PDT by Arthur McGowan (In Edward Kennedy's America, federal funding of brothels is a right, not a privilege.)
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To: Yosemitest

I run Parallels on my MacBook Pro and run Windows XP, Office, etc. in virtual mode when I have to. Never have bought any anti-virus. When I have a choice I always go to the Mac side, as it is much faster, Safari is better, and it always works.


19 posted on 10/23/2012 8:39:45 PM PDT by Yasmar
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To: Kirkwood

He’s a mac user. What do you expect? He probably has the windows user help him turn it on?


20 posted on 10/23/2012 8:46:57 PM PDT by JCBreckenridge (Texas, Texas, Whisky)
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To: Smokin' Joe

Why does everyone think they got a virus when their computer starts acting up, especially when It is just one program like Excel?

It is most likely a corrupted Excel, or a buggy worksheet macro, or just a combination of settings you didn’t expect.


21 posted on 10/23/2012 8:47:32 PM PDT by justlurking
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To: Smokin' Joe

I don’t think it’s a virus at all. What happens when you right-click the “mini-icon”?


22 posted on 10/23/2012 8:49:18 PM PDT by rockrr (Everything is different now...)
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To: Kirkwood

I run Apples Numbers, which cost about $10 and works with Excel files. You seem to lead a sheltered life.


23 posted on 10/23/2012 8:53:16 PM PDT by Yasmar
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To: JCBreckenridge

I can never find a Windows user. They are always on the phone with Indian tech support for Norton Anti-Virus.


24 posted on 10/23/2012 8:54:23 PM PDT by Yasmar
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To: Arthur McGowan; RightOnline; Yosemitest; ThomasThomas; Bellflower; Slump Tester; Dan Nunn; ...
Thanks, all for the tips! System Restore got it.

Norman Malware Remover didn't, and AVG usually gets these, so I figured while it may be a virus, I'd likely have got it with a scan. Still, you never know.

As for Apples, we often have these computers tied into a net where I work, even though this particular one is personal. The result of having an Apple (whose owner thought they were immune to viruses) tie into a windows based net is often mayhem, and that's a no-no on an oil rig. Apple might run one of the later versions of the software I run, but those are five times the cost of the version I purchased years ago, do little more that I haven't figured out how to do myself, and come with a quarterly tab for an electronic key close to the price I paid for the software when I bought it (annually), 'cause now there's a boom on.

That dog won't hunt, and I've become not only a fair laptop mechanic, but pretty good at scrounging the right part...

If my old Win98SE machine hadn't died in a puddle from a leaking window seal I might be using it yet. (8^D)

(I still have working Win 3.11 and Win95 machines...kept mainly as a curiosity for when the kids complain about these booting up slowly.)

25 posted on 10/23/2012 9:00:29 PM PDT by Smokin' Joe (How often God must weep at humans' folly. Stand fast. God knows what He is doing)
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To: TStro

I’ve used the sytem you discribed two or three times.

It’s almost a perfect fix. Pick a restore point as far back as you can, and whem everything is running again install virus protection pronto


26 posted on 10/23/2012 9:02:29 PM PDT by Balding_Eagle (Liberals, at their core, are aggressive & dangerous to everyone around them,)
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To: Yasmar

True. Tech support for the mac amounts to “buy a new computer”.


27 posted on 10/23/2012 9:04:01 PM PDT by JCBreckenridge (Texas, Texas, Whisky)
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To: Smokin' Joe

Does this only ever happen with Excel? It kind of sounds like you may have a mechanical problem like a stuck key or mouse button or similar. If you eat and drink around your laptop this can happen, and laptop keyboards are naturally more fragile, too. I really doubt that this is malware, though it’s worth running some of the tools folks have suggested.

You might try reinstalling Excel.


28 posted on 10/23/2012 9:06:46 PM PDT by Sparticus (Tar and feathers for the next dumb@ss Republican that uses the word bipartisanship.)
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To: JCBreckenridge

Right. Every 10 or 12 years.


29 posted on 10/23/2012 9:09:46 PM PDT by Yasmar
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To: Sparticus
System Restore got it.

Reinstalling Excel was on the list, but I figured I'd check here first. The keyboard is pretty new (about a month old), and I checked for stuck keys (none).

I make it a habit of keeping food and drink at least an arm's length from the computer (laptop) preferably on an unconnected surface, an old habit from the days of drafting geological well logs on velum.

30 posted on 10/23/2012 9:10:59 PM PDT by Smokin' Joe (How often God must weep at humans' folly. Stand fast. God knows what He is doing)
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To: Yasmar

Thanks for proving my point. You’ve never actually used spreadsheets for data management.


31 posted on 10/23/2012 9:12:53 PM PDT by Kirkwood (Zombie Hunter)
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To: justlurking
Why does everyone think they have a tumor when they get a nasty headache? Tumors aren't contagious, as far as we know, but computer viruses are...given a chance.

Macroviruses used to be the big thing, and Excel was particularly susceptible.

The laptop went into 'isolation' when the glitch was discovered, just because the 9 other computers around here are enough of a headache without 'sharing' problems.

I'm glad the problem appears to have been as you said, just a glitch, but under the circumstances, to not take precautions and assume the worst would be inviting disaster.

32 posted on 10/23/2012 9:17:06 PM PDT by Smokin' Joe (How often God must weep at humans' folly. Stand fast. God knows what He is doing)
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To: Kirkwood

No, I use spreadsheets for data management all the time. What do you use them for?


33 posted on 10/23/2012 9:25:07 PM PDT by Yasmar
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To: Kirkwood

Seriously, you should really take some community college courses on some of the things that have happened in computing in the last five years. It would help you in your career.


34 posted on 10/23/2012 9:25:26 PM PDT by Yasmar
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To: Smokin' Joe

Step 1 - support.microsoft.com/fixit/
Step 2 - windows.microsoft.com/mse
Step 3 - update.microsoft.com


35 posted on 10/23/2012 9:33:42 PM PDT by ExxonPatrolUs ("Trizzle, trazzle, trozzle, trome, time for this one to come home" - Mr Wizard)
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To: Yasmar

“Seriously, you should really take some community college courses on some of the things that have happened in computing in the last five years. It would help you in your career.”

I’ve never considered community college. Is that where you got your training?


36 posted on 10/23/2012 9:52:57 PM PDT by Kirkwood (Zombie Hunter)
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To: Yasmar

How’s that power mac workin’ out for you?


37 posted on 10/23/2012 9:57:03 PM PDT by JCBreckenridge (Texas, Texas, Whisky)
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To: Yasmar

Do they really teach people in community college to use ipads for database management these days? I’m curious where you learned that.


38 posted on 10/23/2012 10:08:25 PM PDT by Kirkwood (Zombie Hunter)
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To: Yasmar

$$$$ You are using a non-supported operating system $$$$

ROTFLOL!!! You just set off my idiot alert.


39 posted on 10/23/2012 10:18:01 PM PDT by Valk Rider
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To: Smokin' Joe
I understand your attachment to Windows and your fear of Apple.
My brother is an electronics expert, and a trained bank robber (his specialty is bank vaults, security systems, money drop machines, and fire alarms).
His company software pretty much demands Windows.
But any large apple can handle it, and it there becomes a problem with the Windows side, you just delete it, and reload it.
It's not that hard to learn the Apple OS, and it doesn't take much time.
Problem solved.
40 posted on 10/23/2012 11:08:24 PM PDT by Yosemitest (It's simple. Fight ... or Die !)
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To: Kirkwood

No I went to a four year college and I have used various types o computers over the years. But anyone still using XP, Excel 97 and an ancient Toshiba is obviously extremely cheap.


41 posted on 10/24/2012 5:01:59 AM PDT by Yasmar
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To: Kirkwood

No I went to a four year college and I have used various types o computers over the years. But anyone still using XP, Excel 97 and an ancient Toshiba is obviously extremely cheap.


42 posted on 10/24/2012 5:30:13 AM PDT by Yasmar
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To: Valk Rider

Windows XP, made by Microsoft, has not been sold for several years. Microsoft does no new development on XP, and only a bit of limited bug fix and security updating. There new development and serious updating is on their current Microsoft operating systems, Vista and Windows 7 and 8. XP is really archaic, and the main reason people stick with it is because Microsoft has not been very adept at bringing new operating systems to the market that take advantage of the new technologies, that people are interested in using. So, many Microsoft XP users are like drivers of 1986 Ford Taureses. They like their car. It works. It may take a lot time keeping it on the road. But they dislike the uppity people who suggest that maybe it’s time to trade in the 1986 Taurus. There is nothing wrong with driving a beater or using an archaic computer which is frequently invaded by strange viruses and requires hours to get it running again. You can even take pride in the fact that you are able to keep that dinosaur running.


43 posted on 10/24/2012 5:30:48 AM PDT by Yasmar
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To: Smokin' Joe; rdb3; Calvinist_Dark_Lord; Salo; JosephW; Only1choice____Freedom; amigatec; ...

44 posted on 10/24/2012 5:52:30 AM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: Yasmar

Tell me again how you use an ipad to manage databases. That is hilarious.


45 posted on 10/24/2012 7:00:41 AM PDT by Kirkwood (Zombie Hunter)
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To: Smokin' Joe

Have you thought about upgrading? My experience with 97 Office products is that they are very buggy (especially Outlook). The newer versions are more stable. See about getting a refurbed laptop. OEM versions of MS software can be had cheap from eBay.


46 posted on 10/24/2012 7:04:39 AM PDT by Disambiguator (Re-electing Obama is not optimal.)
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To: Smokin' Joe
Why does everyone think they have a tumor when they get a nasty headache?

I don't. Because, 99% of the time, it's just a headache.

And with computers, it is usually user error. Or as we call it in the biz: an ID10T error, or PEBKAC (Problem Exists Between Keyboard and Chair).

The distant second is a software failure. Although it does happen more often than it should on Windows machines.

Hardware failures have become so rare that most people forget they can happen. However, the devices that are susceptible to wear (i.e. mice and keyboards) still wear out.

Macroviruses used to be the big thing, and Excel was particularly susceptible.

Macro viruses haven't been a problem since Excel and Word disabled macros by default. If you are still running a version that doesn't, you really should upgrade.

47 posted on 10/24/2012 7:48:06 AM PDT by justlurking (tagline removed, as demanded by Admin Moderator)
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To: Yasmar; Smokin' Joe; Admin Moderator

Since you ‘appear’ to be a noob here.. Just to let you know, Admin Mods made a STRICT rule on this WebSite (FreeRepublic) about not going into a thread about a particular OS and insulting it, or their users for another OS.

This particular thread was created asking for assistance.. not for someone to be an @$$.

I bite my tongue every time I see a ‘fanboy’ hijack another thread... and my tongue is bleeding now from biting hard.

Advice, be nice or your stay may be short.


48 posted on 10/24/2012 10:45:18 AM PDT by Bikkuri (Hope for Conservative push in the next 2-4 years..........)
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To: Yasmar

$$$$ Microsoft does no new development on XP, $$$$

If you’re calling new development a Service Pack, that may be true. But, that’s not what you said. You said XP was a non-supported operating system and that is not true. It will become unsupported like Win 95 and 98. When that happens, I’ll go to Windows 7 Pro or Windows 8 Pro.

I’ve been on Win XP Pro for many years. It’s the most stable OS I’ve ever used. BSOD’s are almost non existent and I have yet to find a proggie that won’t install on XP.

Yes, I’ve had to reformat a few times, but most were my fault and I’ve had 3 hard drives failures over the years.


49 posted on 10/24/2012 12:23:22 PM PDT by Valk Rider
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To: Yosemitest
Read on about the software I have to use.

"Upgrading" would cost $12,000 today and about $1500.00 a quarter on top of that. What i am using does the job and is paid for.

I need laptops for portability, and the code key is a 25 pin. So I'm going to hang with what I have as long as I can.

50 posted on 10/24/2012 1:00:20 PM PDT by Smokin' Joe (How often God must weep at humans' folly. Stand fast. God knows what He is doing)
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