The prank sounds like it was juvenile, but fairly tame by Howard Stern standards. Wouldn’t suicide for transferring a call be a little bit of an overreaction?
i can only imagine the bureaucratic nightmare she would have gone through for a simple mistake. I doubt there would have been a lot of mercy shown her. I can only guess, of course, but she might have been that dedicated to her job and felt she let the royals down. Who knows?