Posted on 01/02/2013 4:27:30 PM PST by VA Voter
How do I confirm that the recharging problem is the computer and not the battery? I have a Dell Latitude running XP. I downloaded CNET program BatteryCare and bought a new battery. It's not charging at all and everytime I move the laptop it shuts off since the level of charge is 0%. If it's the computer then the expense to fix it is probably more than it's worth.
Dell is notorious for this battery charging problem. Do a quick internet search and you will see. My Dell laptop became a desktop computer after the first year because it has to be plugged in to work. Even a new battery didn’t help. Same thing happened to a relative’s Dell laptop.
Don’t you have a Staples or Office Depot nearby?
They have PC techs. This is a political forum, not the helpdesk.
What I do is shut down, unplug, and remove the battery. Complete power down. I usually wait a half-minute or so, then replace the battery, plug up the charger, and often it starts charging.
It could be your charger or your AC Jack where your power cord plugs into computer. I have a Gateway, and the jack is the problem. It only cost about $15 if you do it yourself. Probably $100 plus if shop repair.
Sorry, I meant DC jack. Edison/Tesla, I get confused.
Did the Icon say “Plugged in Battery not charging”?
If so it’s either your power pack, or the plug.
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