There is a lot of finger wagging and not a lot solutions on this thread.
You should have made backups. Use network solutions because they are the best.
Here is a little secret for all of you out in Rio Linda... most of these servers are in the same locations.
If the storm that hit your data center had hit network solutions data center, network solutions would be down.
According to the note you received they had all the backups that can reasonably be expected for your $10 per month hosting account.
If you want to be safe, load a complete copy of your website onto another host’s servers in a different part of the country. (Yes...you will have to pay an additional $10 per month!) When your site goes down...just update the DNS and your backup site will show.
Of course, you will have to keep these files up to date on a regular basis so that both sites match exactly.
Beating up your hosting company because their building didn’t survive an F5 tornado...I don’t know if that is fair.
Now...to be fair...when things like this start to happen, you have to ask yourself...when is the last time they upgraded your equipment? Have they moved you to new servers in that 10 years? If not, you may want to look for two new hosts...one main and one backup.
This site cost me fifty a quarter.
I dont want to beat them up. I want to fix this and not lose traction on Google.