[MadIsh32]

Here is that article

Gladwell included a chapter in his book “Outliers” on Korean pilots

http://blogs.wsj.com/middleseat/2008/12/04/malcolm-gladwell-on-culture-cockpit-communication-and-plane-crashes/

[Vigilanteman]

Wish I could find the original article, but you are right about it being the 1997 KAL 801 flight which crashed in Guam.

Also, it was a hillside, not a mountainside since 23 passengers and 3 crew survived.

The details of a 17 year ago plane crash fade with time, but that chilling account of a KAL copilot unable to convince his superior to avoid a looming disaster does not.

I used to fly KAL pretty regularly and haven't flown it since.