Disclaimer - a local who was there with out of town guests told us they were Chinese and what we had just experienced was a daily occurrence. I told my son (who was pretty PO'd) that their behavior was probably due to them coming from a place that is extremely crowded versus us not having to deal with that issue. It doesn't excuse it but I find it extremely hypocritical in light of this etiquette booklet!
Not exclusive to Chinese tourists. I was almost knocked to the ground at a very lovely buffet lunch at a resort Norway by the locals who knew where the lobster was.
And I thought I'd be trampled to death on the Eiffel Tower, where people from all over the world were pushing and shoving to get on the down elevator. . My daughter, who lived in Paris, rushed to my side and told me not to worry, I'd be ok, Europeans do not have the same sense of space as Americans. At home, don't we stand 3 - 6 feet from the person in front of us in a line at the bank?
There is a private academy in my area which hosts a fair number of Chinese students. A shuttle bus delivers them to the local supermarket a couple of times a week. As a rule, they don’t seem to have any situational or spatial awareness whatsoever. They often block an aisle as they conduct prolonged, animated conversations (in Chinese) and are oblivious to the jams which develop on either side of them. Many times they change their mind and back out of an aisle by walking backward with no attempt at looking behind them. If they smack into you in the course of that maneuver, it is with no more regard than if they had run into a counter. More than once; upon seeing the shuttle, I’ve sat in the truck and read until they scamper out and are ferried away. Their actions seem purely cultural. I’ve never detected animus from any of them.