A more immediate-and less expensive-thing to do might be to send in the hidden cameras/recorders to these centers to document the confusion, rudeness, bogus explanations, screw-ups, careless treatment of personal information, and all the other madness of this total fuster cluck while it really looks apocalyptic...
The Five showed bammer speaking today saying they have 150 different languages available at the gov office in case you need help signing up. 150. Seriously -