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To: xsmommy

Did the kitchen faucet saga end well?


78 posted on 03/27/2014 9:23:50 AM PDT by Texan5 ("You've got to saddle up your boys, you've got to draw a hard line"...)
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To: Texan5

well it did to the extent that it currently works and i spoke to kohler and they are sending the other parts which are more the outer covering. i honestly could not be happier with Kohler’s responsiveness on this. they are fed-exing the other parts.
don’t get me wrong, i love Mr.B, he has done work for us for the past 25 years, and he is excellent. i know he is in the middle of a big job now and considers me a pain in his @$$ with this, but he will make everything right. when he is harried, much like xshub, he tends to forego the “niceties”, but he is a consummate businessman and he knows the customer is always right.


80 posted on 03/27/2014 9:30:54 AM PDT by xsmommy
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