I’m just your average non-tech-savvy American running a small office.
All I can say is - since I stopped running MS-Windows based PC’s, my life has been so much easier. If it isn’t a frequent crash of Windows, then it is some hardware issue. I’m only guessing here, but with the multitude of PC makers who are simply boxes to run Windows, I believe they are forced to cut quality to make any margin.
Apple software and hardware work absolutely fine for our basic needs.
I can’t stand Apple because it’s way too proprietary, while MS apps were great at being cross-platform and enabling you to do your job in any environment.
What happened was that MS adopted the Apple model with Win 8 and suddenly it’s impossible to communicate or connect with anybody anywhere.
A computer industry friend described this as the “spite” model. That is, you may not do something well yourself, but instead of listening to the consumer or analyzing what it is that they like about the competitor, either (a) destroy the competitor or (b) create a lame version of what they do well.