And last Feb. they “lost” a $100 Amazon order of auto parts (FedEx del. to local PO) , placed me on hold for over an hour without answering, when i did get thru they said it went to a city nearby, but never got here. Got thru a few days later and they tracked it came to my city, not the one nearby, but do not know why it never got delivered.
Said to contact Consumer Affairs, which i sent email to with order #, but they never got back to me.
Called national help, which gave me a case number and said they would contact me in 24hrs, but never did.
Plus i ordered forever stamps, 2-3 day priority mail it says, but took 2 weeks.
And i am just outside the capital of my state.
I well know what you mean, mate. I could tell you horror stories about how the USPS has time after time failed to live up to its stated reasons for existing. Suffice to say that a more customer-friendly option is long overdue!