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Remote Desktop won't work on one computer
vanity | 7/28/2014 | chuckles

Posted on 07/28/2014 7:24:07 PM PDT by chuckles

I'm trying to get Remote Desktop on my home network to work. I have 2 desktops and 2 laptops. One desktop is my main box and I have 4 screens and use it to serve media to my TV over a web box. I have 6 drives on it and it needs lots of maintenance. I can remote each laptop and the other desktop from each other, but I can't access my main box from anywhere. I've done all the help fixes, but no joy yet. I can even access the laptops and other box from my main desktop, but it won't go the other way. I would love to move files and do work from the laptop to get out of my bedroom. Keeping track of multiple disks and duplicate files is keeping me chained to the bedroom.

I was wondering if it being a server could be the problem or something I'm missing that makes it not work. The very computer I am trying to access is the only one that won't work. I've cut off all firewalls, no AVG, and changed settings till I'm blue in the face. All the others worked first time in 1 minute.

Any words of wisdom from the FR wisdom?


TOPICS: Chit/Chat; Computers/Internet
KEYWORDS: computers; remotedesktop; software

1 posted on 07/28/2014 7:24:07 PM PDT by chuckles
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To: chuckles

owww, my head hurts


2 posted on 07/28/2014 7:27:11 PM PDT by onona (I’ve pretty much given up on sanity returning.)
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To: chuckles

If it’s a server, it should default to not being accessible via remote desktop.

Have you enabled it (usually in the remote tab of computer properties, IIRC).

Also need to open up Windows Firewall if in use.


3 posted on 07/28/2014 7:27:12 PM PDT by chrisser (Senseless legislation does nothing to solve senseless violence.)
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To: chuckles

Remote Desktop doesn’t work as a server from all versions of Windows.

I’m not sure about Win 8, but on Win 7 machines, you need Win 7 Professional or higher to act as a server.

Requirements for client side are not as strict.


4 posted on 07/28/2014 7:29:27 PM PDT by Steely Tom (How do you feel about robbing Peter's robot?)
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To: chuckles

Dumb question, but is the problem box using an OS that LETS you run it remotely? (It’s not Home Premium is it?)


5 posted on 07/28/2014 7:29:55 PM PDT by Slump Tester (What if I'm pregnant Teddy? Errr-ahh -Calm down Mary Jo, we'll cross that bridge when we come to it)
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To: chuckles

Can you ping it?


6 posted on 07/28/2014 7:29:56 PM PDT by South40 (Hillary Clinton was a "great secretary of state". - Texas Governor Rick Perry)
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To: chuckles

What’s the OS on the server? None of the Microsoft ones come with RDP enabled, but it’s the work of 10 seconds to enable it.


7 posted on 07/28/2014 7:30:40 PM PDT by Billthedrill
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To: chrisser
Win 2003:




8 posted on 07/28/2014 7:31:54 PM PDT by chrisser (Senseless legislation does nothing to solve senseless violence.)
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To: chrisser

check system event log; off start menu if server, or control panel-administrative tools->event viewer if win 7/8
its bound to have logged something.


9 posted on 07/28/2014 7:31:56 PM PDT by RitchieAprile
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To: chuckles

BTW - If the problem IS the OS being home premium instead of Pro, you can still run it remotely with UltraVNC instead of Rconsole.


10 posted on 07/28/2014 7:33:13 PM PDT by Slump Tester (What if I'm pregnant Teddy? Errr-ahh -Calm down Mary Jo, we'll cross that bridge when we come to it)
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To: chuckles
As others already suggested, make sure that your box *is* a terminal server. It is not always so. I have a few Win7 boxes that came with a wrong OS, and they don't have this functionality.

If that's the reason, install VNC (some flavor of it) and enjoy. VNC works everywhere, though it's not as snappy as RDP for technical reasons. (RDP plugs into the GDI, but VNC is a sophisticated screen scraper.)

11 posted on 07/28/2014 7:37:41 PM PDT by Greysard
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To: chuckles
Have you seen if Team Viewer works? I have found it easy to use and no catches.
12 posted on 07/28/2014 7:41:54 PM PDT by daniel1212 (Come to the Lord Jesus as a contrite damned+destitute sinner, trust Him to save you, then live 4 Him)
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To: daniel1212

Thanks for the link! Looks interesting, especially since they have a Linux port so I think I may download and test it for a bit.


13 posted on 07/28/2014 8:07:05 PM PDT by Utilizer (Bacon A'kbar! - In world today are only peaceful people, and the mooslimbs trying to kill them-)
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To: chuckles

All my files are on dropbox and I access them from where I and my device of the moment happens to be. Easy.


14 posted on 07/28/2014 8:08:14 PM PDT by Mercat
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To: chuckles
Are you logged on????
15 posted on 07/28/2014 8:13:40 PM PDT by smokingfrog ( sleep with one eye open (<o> ---)
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To: chuckles

Firewall enabled.
RDP allowed thru firewall


16 posted on 07/28/2014 8:15:07 PM PDT by PeaceBeWithYou (De Oppresso Liber! (50 million and counting in Afghanistan and Iraq))
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To: chuckles

What messages are you getting, if any, when you try using RDP?

Is there anything in the server’s error log?

Something you’ve left out is what operating system the computers are.

If all else fails, have you considered using VNC?

Mark


17 posted on 07/28/2014 8:23:13 PM PDT by MarkL (Do I really look like a guy with a plan?)
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To: chuckles

I never could get my XP laptop and desktop to network. When I got Win7 laptop and desktop, they were easier.

Later, I got a Western Digital NAS 3TB hard drive. Both the laptop and desktop recognize it. I can save files to it from one machine and easily access it on the other machine. I also put TV shows/movies on it and use the ROKU/Plex ap to watch them on my TV.

You might check out NAS/cloud drives.


18 posted on 07/28/2014 8:25:17 PM PDT by TomGuy
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To: chuckles

Seems like there was a special step on Server 2003 over and above what you’d have to do in XP, but dammed if I can remember what it was.


19 posted on 07/28/2014 8:49:54 PM PDT by Still Thinking (Freedom is NOT a loophole!)
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To: chrisser

RD is turned on and Firewall was turned off and then turned on with port (I think 3389) open.


20 posted on 07/28/2014 8:52:00 PM PDT by chuckles
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To: Steely Tom

It’s Win 7 Ultimate.


21 posted on 07/28/2014 8:52:41 PM PDT by chuckles
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To: Slump Tester

7 Ultimate.


22 posted on 07/28/2014 8:53:04 PM PDT by chuckles
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To: South40

Yes, I can ping the desktop box.


23 posted on 07/28/2014 8:53:45 PM PDT by chuckles
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To: Billthedrill

It’s enabled. I have all the other machines EXACTLY configured the same.


24 posted on 07/28/2014 8:54:48 PM PDT by chuckles
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To: chuckles

Sharing?


25 posted on 07/28/2014 8:54:59 PM PDT by PeaceBeWithYou (De Oppresso Liber! (50 million and counting in Afghanistan and Iraq))
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To: Greysard

I was at my wits end, so the next step would be to try 3rd party software, but I really wanted RDP. The knowledge base here is, IMO, greater than Microsoft’s or any of the other blogs that go through all the elementary stuff over and over. Course you guys don’t know what all I’ve tried so I figure there will be some basic stuff thrown out there. I would think if I could get 3 machines going in about 1 min or less, I should be able to copy the same setup on the 4th machine. I’m figuring the “simple” fix will be something the help screens don’t cover, usually software from something else. I’ve watched bunches of Youtubes and they pretty much cover the basics. The Microsoft help boards do pretty much the same. If you Google it, you see many many others have the same problem, but alas, no answer as of yet.


26 posted on 07/28/2014 9:02:03 PM PDT by chuckles
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To: smokingfrog
.."Are you logged on????"....

yes

27 posted on 07/28/2014 9:04:17 PM PDT by chuckles
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To: MarkL

Haven’t looked at the log, but as soon as I answer some of these posts, I will look. I got called away and let many kind people answer me without answering back. I really appreciate these people trying to help.


28 posted on 07/28/2014 9:06:51 PM PDT by chuckles
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To: PeaceBeWithYou
..."Sharing?"...

Yes, I would be happy with just sharing, but there are so many places to set up special, I like the RD because it's just like being on the home computer. Sharing keeps telling me I'm not allowed, can't get there, blah blah. You can't easily get to the Desktop, certain document and administration folders, ect.

29 posted on 07/28/2014 9:11:20 PM PDT by chuckles
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To: chuckles
First I'd try to check that I can establish a TCP session to that port. I'd use WireShark or something like that. Use "netstat -a -n" to check that the port is open and bound to a usable interface. If that works and you see the session established, the second thing to look for is authentication. It may be that the server (the box that you want to connect to) is configured for authentication methods that the other box does not support. You said that the server is Win7 Ultimate, but what is the client? Do you have the same pair of OSes working over RDP on your other computers?
30 posted on 07/28/2014 9:22:14 PM PDT by Greysard
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To: chuckles

Chuck,

If your windows 7 is using a ‘windows activation patch’ , then in many cases SP1 breaks remote desktop.

I’d suggest installing an ‘ultravnc’ server as a service http://www.uvnc.com/


31 posted on 07/28/2014 9:31:49 PM PDT by Mr170IQ
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To: MarkL

I went to the error logs and found nothing. I purposely tried to RD from my laptop to my desktop and it failed, but there was no entry on the log with the time stamp of 11:30 today. Apparently it’s not even trying to log on.


32 posted on 07/28/2014 9:33:05 PM PDT by chuckles
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To: Greysard

3 are Win 7 Ultimate and the 4th is Home Premium. I have almost decided that I need to format C and reinstall because something may be messed up. All the “normal” boxes are checked, but it just won’t even get close. I don’t understand why I can go from desktop to laptop no problemo, but not the other way. I thought I may have found some wrong entries in my firewall, but that didn’t work either. I’ve even stopped my firewall and it was broke, so I’m figuring that’s not the main problem.( may have a problem later but not if it’s not even running.) I will most likely go with 3rd party software if something doesn’t happen soon. It seems it wouldn’t work either if some port wasn’t open.


33 posted on 07/28/2014 9:43:57 PM PDT by chuckles
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To: Mr170IQ

Uhhhh,.....thanks. I ain’t sayin, and I’m stickin to it. ultravnc sounds good.


34 posted on 07/28/2014 9:53:54 PM PDT by chuckles
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To: chuckles
As another thing to try before you give up: try to open Services (run services.msc) and check that "Remote Desktop Services" are running, then use "netstat -a -n" to verify that the port is listening. On my other box the service start was set to "Manual" and not running because I don't need it. (My box runs "Home Premium", and RDP is only used in Remote Assistance mode.)
35 posted on 07/28/2014 10:18:53 PM PDT by Greysard
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To: chuckles

First off, see if it is listening on 3389
http://www.microsoft.com/en-us/download/details.aspx?id=17148

Also, enable telnet client on another machine, and try and telnet in on 3389
http://support.microsoft.com/kb/187628 (or nmap)

If it isn’t listening, check the RDP service with services.msc from a command prompt.

Also as suggested, do the testing with the firewall turned off, but that’s unlikely to be the problem.


36 posted on 07/29/2014 12:10:38 AM PDT by expat1000 ("If you're explaining, you're losing." Ronald Reagan)
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To: chuckles

One other thing is, if anyone else has been messing with it, the listening port could have been changed. You can check here.

Start Registry Editor.
Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP-Tcp\PortNumber


37 posted on 07/29/2014 12:13:16 AM PDT by expat1000 ("If you're explaining, you're losing." Ronald Reagan)
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To: Greysard; chuckles

Missed this post by Greysard. My #36 basically just duplicates it.


38 posted on 07/29/2014 12:17:37 AM PDT by expat1000 ("If you're explaining, you're losing." Ronald Reagan)
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To: chuckles

meh.

UltraVNC, TightVNC...

Beer, Cheetos.


39 posted on 07/29/2014 12:28:17 AM PDT by roamer_1 (Globalism is just socialism in a business suit.)
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To: chuckles

Your main box is the only secure computer in the lot....


40 posted on 07/29/2014 3:23:54 AM PDT by trebb (Where in the the hell has my country gone?)
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To: daniel1212

agree with chuckles - Teamviewer is the way to go.


41 posted on 07/29/2014 3:56:16 AM PDT by SERE_MSgt
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To: chuckles
Not really the answer to your problem, but something you can maybe use - Ever hear of Synergy? It lets you serve out your mouse and keyboard across the network. Pretty cool if you have notebooks/other monitors sitting nearby your main system.

You really need to configure the IP manually though on the main system, so it always remains the same, no matter what order you boot stuff. (Could a non-constant IP address be related to your R-console problem?)

42 posted on 07/29/2014 4:52:59 AM PDT by Slump Tester (What if I'm pregnant Teddy? Errr-ahh -Calm down Mary Jo, we'll cross that bridge when we come to it)
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To: Slump Tester

I have set my IP manually because my web box had problems on DCHP, so I just set them all myself. Before I got the TV box Everything works as it does now with DCHP. For whatever reason the TV box would try to steal IP addy’s and jam everything up sometimes. My laptops never had problems accessing each other even with DCHP before. It’s always been the same desktop that won’t allow incoming.


43 posted on 07/29/2014 7:00:25 AM PDT by chuckles
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To: Mr170IQ

Tried a new number and activated with that. No patch now and still no joy.


44 posted on 07/29/2014 7:02:07 AM PDT by chuckles
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To: expat1000

3389 is listening on the desktop but I can’t telnet to it. I can telnet the other way. Also checked the regedit and the port is open for RDP.


45 posted on 07/29/2014 8:28:52 AM PDT by chuckles
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To: expat1000
GOT IT!!! The services were disabled. I had to manually turn them to automatic. Checking the box on control panel doesn't seem to work on this desktop. Going to services.msc showed them off.

Thanks to everyone!!!!

46 posted on 07/29/2014 8:38:45 AM PDT by chuckles
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To: daniel1212

“Have you seen if Team Viewer works? I have found it easy to use and no catches.”

I use Team Viewer to remote back and forth between WinXP and Linux computers. It works well and is free for private use.


47 posted on 07/29/2014 11:15:25 AM PDT by TexasRepublic (Socialism is the gospel of envy and the religion of thieves)
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To: chuckles

Excellent!!


48 posted on 07/29/2014 4:13:03 PM PDT by expat1000 ("If you're explaining, you're losing." Ronald Reagan)
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To: TexasRepublic

Teamviewer is different, which can make a big difference depending on the scenario.

With remote desktop you open a separate session. Someone could be sitting at the keyboard with their own session while you work on yours simultaneously.


49 posted on 07/29/2014 4:16:13 PM PDT by expat1000 ("If you're explaining, you're losing." Ronald Reagan)
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