I noticed that there was NO description of the robbers.
Was he/they just a generic male?:
Between 5 ft and 6 ft tall.
Maybe had hair
Two eyes
One nose and mouth
Wearing clothes
it's not that simple in SF these days. the 911 operator must first ascertain if the perp was 1) a cisgendered male, 2) biologically male but identifying as female, 3) biologically female but identifying as male, or 4) genderfluid and identifying as a male at the time of the crime.
failing to sort this out before sending out the APB could easily be construed as an act of microaggression, leading to the filing of infringement of civil rights charges against the 911 operator. :p
we certainly do live in "interesting" times, huh?
/facepalm