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Comcast in a different article was cleared of all wrong doing, which was the right move. There is still an investigation going on by OSHA.

Here are the facts since some here want to jump to conclusions……
1> Did anyone ever realize the reason why Comcast was dispatched in the first place was due to an outage caused by that first motorist that went off the road in front of both of those Comcast bucket trucks. If you carefully examine that video, you clearly see the conduit feeding 120/240 to their meter on their power supply was taken out by that first vehicle, plus severing their feeder line that fed voltage to their fiber optic node that not only feeds TV, but 911 service to that general area. Blame the first motorist. NOT THEM! Or they never would have been called out there.
2> Type in 8300 blk of West Morris ST, Indianapolis on Google Maps. Take a virtual drive through here and see how this “so called hill” was such an issue for seeing this Comcast crew. Keep in mind that this could have been their local power company, mail man, trash truck, school bus stop etc. Adjusting the height for the camera on top of the Google car, even a driver in a passenger care should have easily seen the stobe lights on those 10.5’ high bucket trucks. So kick that excuse out of your argument. All drivers no matter what state you live in are to look way in advance with their own eyes as a responsible defensive driver. This video proved that many were not defensive drivers or they would have already been driving to the. Not only that as proven on the video many were able to go around the bucket trucks just fine including a school bus which leads to the next thing. Many commercial businesses are given heavy training on driving almost yearly. Those of you complaining of only Comcast here or arguing that you saw no speed issue here need to have your own licenses revoked for not having any common sense of what was proven here on this video. People who drive like those who wrecked or close to wrecking need serious retraining behind the wheel.
3> Looking at this video over and over again told me one thing……… since I am a utility worker myself. You can quote OSHA this or DOT that, but not all states have the same laws. This whether you agree or not was an emergency. Period. Comcast as many other cable companies, phone companies offer a service that is to be restored ASAP, or is reportable to the FCC for a large fine. No they cannot wait until the next morning, nor they cannot park in someone’s driveway and go cross the street to their work area, nor they are going to wait to see how long the police are going to show up. By the way the video recorder admitted he had already called the police. That was officially made their work area after that driver caused Comcast that outage. Putting more cones out would not had made any difference in this one case due to the same inattentive drivers would have just gone off the road further back…….wouldn’t they? Can’t fix stupid or the few of them that is. I myself have had many people over 21 years of this clobber my cones anyways, more in the last couple years thanks to our beloved cell phone attachment we have nowadays. Having a flagger would not have guaranteed a different outcome either. People drive the same route every day or are not paying full attention to their driving and this is what happens.
4> If anything Comcast need’s to send that first person’s insurance company a bill for damages that cause them their outage and the costs to permanently fix their equipment. The one tech should not gotten a bit out of line, but also Comcast should not have gone into defensive mode so fast being appalled about their techs trying to restore service as soon as possible. How many companies do you see doing that for their customers, not to mention on a day like that. Lastly if you think you could have done a better job than those did that day I suggest you get into research mode and read up on this industry and exactly what these guys go through every day to provide the service that many here take for granted. Better yet they should have to take a one month crash course on a ride along with these techs to see what the real world is like. Because the majority of the media, including this site is not going to tell you the truth.