write a registered letter to your Regional Postmaster with your complaint, that gets their attention Also a trip to my local post office usually solves the problem. Of course there are only 6000 people in my township so your results may vary.
Only to:
A) be told you are in the wrong queue. Let me transfer you.
B) The line drops just as someone answers.
C) told to go online and fill out the form.
D) Never can find form.
Did they give you the option to leave a callback number? Some utilities in our area are doing so.
A couple of years ago, I ordered some stuff from Walmart that was shipped in two boxes via FedEx. I tracked both boxes on FedEx’s site, then they were transferred to our local post office for actual delivery. Last tracking info on the USPS site said “out for delivery”, but at some point between their being put on the USPS vehicle and when they were supposed to have been delivered, they mysteriously disappeared. Several calls to the post office later, they still never turned up. Walmart re-sent the order to me. I can only hope they demanded reimbursement from USPS.
USPS recently lost one of my orders for a week. Worse, I found out that their tracking info may be total BS. In my case, the package was supposed to move from small town, GA->Macon->Atlanta->Lexington->small town, KY. When the tracking info showed that it stalled in Lexington for 3 days I called the local post office and the lady told me that the last time the package was actually scanned was in Macon, that the rest of the tracking was computer-generated BS.
Times have changed.
Just think how great the government made healthcare? Yea, the same, that good.
write a registered letter to your Regional Postmaster with your complaint, that gets their attentionHonestly, not for nothing, but try again Monday and report back.
You must have called when India was sleeping.