[Jamestown1630]

I assume they have checked to see if an obstruction exists (?)

A lot of hearing loss in older people is due to ear wax buildup.

[hattend]

Yes, both her ears are clear.

[Calvin Locke]

Had neighbors with a tween daughter who started to lose her hearing.

Turned out she produced prodigious amounts of ear wax.

The ENT said to get her a WaterPik to flush her ears out daily.

Didn't get the details on what, other than warm water, is used.