Best buy took my rebate for a hard drive many years ago. I will never say anything good about them nor will I ever enter one of their stores. $70 was a lot of money then. If you can not trust them in the small things you can not trust the at all.
The store in Tacoma has a bunch of young employees that look like soy boys and social justice warrior geeks. They are very good at talking to each other, not so good at talking to customers. And when asked about their products, not the slightest clue how anything operates. This store doesn’t last more than a few more years.
I need to find a good online retailer that has helpful chat specialists etc. Does anyone have a suggestion for me please?
I’ve had a few bad experiences with Best Buy as well. For instance, they once refused to take back an item that was clearly returnable. Very rude.
So I avoided them for years. But about a year ago, I drifted back, and I’ve noticed a marked difference. The employees at both stores near me are now much friendlier, and more knowledgeable. Some executive in my area at least has been shaking things up.
I will never shop in a Best Buy again. EVER!
I bought a full suite of appliances for a newly vacant apartment I had available. They delivered three but not the stove. Delivery didn’t know why it wasn’t there.
I made four subsequent delivery appointments and they skipped every one.
I would make calls after every one and be on hold for up to an hour.
They would always say “we have it figured out...it’ll be there next Tuesday.”
Then another no show. And another. Etc.
They even promised $100 gift certificates for my trouble. They never came.
Finally, after two months and several snotty employees, I cancelled the order. Then no refund to credit card. Took another Month and a half dozen calls to get the refund.
Lowe’s delivered the same model stove the day after I bought it. No fuss no muss.
” many years ago “
LOL!