I have not doubt they jerked you around. But I guarantee you that there is something in that transaction that was missed in translation. A guess is that she opened the account in her name. Perhaps with a different title, but with her name. It would take a court document to change that.
The person to blame is the rep that originally opened the account.
You would be shocked at how often that happens. Reps don’t open the account the proper way and the customers are not clear about what it is for. But I bet they sold her a debit card and a sweep account!
No. No misunderstanding. I made them pull the card which hadn’t been changed since the original some twenty years before. Adult and youth leaders come and go frequently. Youth leaders’ signatures must be on the cards and we’re on to their kids being in the group. WF certainly didn’t need my mortgage. Yes, had me go into the VP’s office and she had the mortgage papers on the desk and raked me over the coals BIG TIME. That was the last straw.
Who demands a finger print for a $20 check from their own bank? Yes, kiddo had enough in his account to cover it.
Wouldn’t let me cash it in the drive thru and made me go inside and shoved the ink at me. No thanks. I took that check to my bank down the street that I’d been banking at since I was 6 years old and was warmly greeted by the drive thru teller there who knows me by sight and always asks about the family and sends a doggie treat through the chute whether the dog is in the car or not.
Wells Fargo sux.