Yes, that’s what it says on the ticket
No, that’s not what will happen in reality.
First, their corporate tough guys wi stupidly stand behind their policy
Second, the rage mob will descend
Third, those selfsame corporate tough guys worry about how this looks for their brand
Fourth, they’ll issue a partial refund based only on some idiotic criteria.
Fifth, they’ll get destroyed again
Sixth, they’ll finally issue a full refund
Companies just don’t understand the world they now inhabit. I wonder if they ever will.
Woodstock was not a free concert. But after the mobs demanded to be let in, it became a “Free Concert”.