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To: cymbeline

“Sounds like they’re going to take it back, huh? Fine print says not necessarily so.”

Did they inform you prior to purchase?

Was it on your receipt?

Did you talk to the manager?


92 posted on 08/17/2022 4:14:16 PM PDT by TexasGator (ice )
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To: TexasGator

“Did you talk to the manager?”

I think the manager was the one that “helped” us when we came back to return the chainsaw. He was not impolite but not sympathetic with our situation. I was not rude and when we settled on the exchange for the pruner I left and concluded “that’s life”.

I didn’t notice whether the receipt mentioned Stihl’s return policy.


94 posted on 08/17/2022 4:53:40 PM PDT by cymbeline
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