In this video you can see the manager on the phone and I just bet she was calling the law. There is no sound but who wants to bet she and her staff were threatened and she used her wits not to become like that Popeye’s manager.
https://www.youtube.com/watch?v=P0MZJa3-JFY
Bet the ‘ladies’ were threatening the employees with violence for them to have called the police. If so the restaurant manager deserves an award for taking action to protect staff and customers.
Oh yeah the video shows the customer had gotten behind the counter... What was she doing back there? The article said nothing about that provocation. The article only mentioned that the manager came from behind the counter to chase the angry customer out of the store. So I have to wonder what kind of conversation that was happening there behind the counter. What did the angry customer say that would trigger the manager to come from behind the counter carrying a 2 gallon plastic pitcher full of hot faucet water and scald her out the door.
The rest of the story would be interesting.