That adjustment you made is the normal adjustment setting that anyone is supposed to be able to change.
Almost everything sold at Home Depot, Lowes or any other mass merchandising store is made to sell at a certain price point.
So, the manufacturer will cheapen the quality so they can sell each unit to HD at $49. Whereas a similar looking faucet of the same brand may sell at a plumber supply house for 50% more. With faucets it comes down to the weight of the casting and metal vs plastic internal parts.
Moen faucets stopped being good quality when they close the casting factories in Elyria, OH and moved production to CHINA.
Delta is the only faucet, the last time I checked, still made in the USA.
As my previous post stated, GROEHE were my choice 10+ years ago.
I also bought them from an online faucet retailer build.com
As a consumer, I had no knowledge of this, and when I complained, the plumber said he was not allowed to change it due to code restrictions.