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To: Jim Robinson

I don't believe a refund is necessary. I just think if I pledge to contribute $100 for a year, that the contributions should stop after one year without me having to say something.
I want to feel like I am actually contributing to a worthy cause and not being taken advantage of.


353 posted on 09/30/2004 9:01:09 PM PDT by alaskanfan
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To: alaskanfan

I'm truly sorry that it didn't automatically cutoff at the end of a year. We should have such a system.

Thanks again,

Jim


354 posted on 09/30/2004 9:03:38 PM PDT by Jim Robinson
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To: alaskanfan

I'm sorry. It was unintentional. We simply do not have an end or stop date on the monthly donations. They are automatically charged every month until the donor says stop. The program also automatically sends a reminder email message every month a few days before the donation is processed and it has a link so the donor can change or stop the donation.

Again, I am truly sorry.

Thanks,

Jim


356 posted on 09/30/2004 9:07:27 PM PDT by Jim Robinson
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