[stylin_geek]

One of the big problems with IT (ny end is network, OS and hardware support) is that if I do my job correctly, no one knows I'm doing anything.

Trying to convince someone of your value when your work is transparent is tough, to say the least.

About all one can really do is point out increased productivity to corporate heads. Unfortunately, when they see increased productivity, they also see people making a tangible effort, whereas the person making it possible for that increased productivity is virtually invisible.

[Dane]

whereas the person making it possible for that increased productivity is virtually invisible.

Welcome to the real world.

There are two options, IMO, you can give your gripes to Kerry, a newspaper editor, or a union steward who will give you lip service and , IMO, make things worse, or see the real world and figure out a way to deal with it to your advantage.