Yes, the quality of he offshored transcription is bad, but from what I'm seeing the industry is going full-speed ahead with offshoring. The companies that offshore hire American medical transcriptionists to "edit" the work - which many times means retyping the whole report, but at substantially less per line than the "editor" would have made if she had typed the whole report in the first place.
Good for your boss! I wish we had thousands like her in this industry. The company I work for doesn't offshore, either, but it still hurts our wages because the companies that hire only American transcriptionists have to compete with the companies who offshore their transcription contracts. I saw a job offer about 2 months ago on a medical transcription job board. The wage the company was offering was 5-1/2 cents per 65-character line. And they were wanting someone with 2 years of experience! I've transcribed for 23 years and I've never seen wages that low before - not even when I was training back in 1981. This doesn't bode well for the future of medical transcription in the US.
What's going on with voice recognition software? Is that still too unreliable to deal with?