1. I've used it, and it is a good product.
2. You were right to write the letter. Post a response, and ping me -- if you get one.
Dan
As an inactive Amway distributor, though, I've got bottles of LOC (which I've been happy with over the years) coming out of my fifth-point-of-contact! ;-)
Please, everybody refrain from excessive bashing of Amway distributors-- I've seen and heard all the (often well-deserved) horror stories of our/their tactics as well!