.....WOULD IT BE TOO MUCH TO ASK THAT THE ONE ASKING THE QUESTION DO SO WITH CIVILITY, RESPECT AND AN UNDERSTANDING OF PROTOCOL AND RULES!
Which...by the way.....is moot, since the 'soldier' had no intention of following protocol or rules, because he knew he was 'setting up' the Chief!
That he did this knowingly and willingly negates your answer, as far as I'm concerned!
What "protocol and rules"?
Following the chain of command?
The entire purpose of an open question forum is to bypass the chain of command.
They are "Permission to Speak Freely" events.
How, exactly, was the soldier "uncivil"? By asking a difficult question?
Open question forums, be they "Captain's Calls" aboard ship or other open question forums where the press are invited are not mandatory. Superiors voluntarily put themselves in such situations and, once they do, they deal with the consequences.
It seems that you are advocating phony events that are advertised as "open question forums" but, in reality, are merely staged skits that are the leadership equivalents of lip synching performances by Ashlee Simpson or Milli Vanilli.
The bottom line is that "open question" forums are either real or fake.
If they are real, a true leader risks and accepts the consequences.
If they are going to be fake, then a true leader would want no part of them and would refuse to stage the event in the first place.