"I'm sure she is a fine person. Sounds like she raised a great son. But hearing her berate the poor, confused souls that call her is unbearable."
Nobody like to hear one failures exposed especially if one shares a particular failure.
She provide a tremendous service to anyone who didn't get that upbringing they deserved.
I need to call her show about my irresistable urge to backhand all shrinks!
Her message is fine....her delivery leaves much to be desired.