I don't do the big box stores..or malls. I have a neigbborhood family owned hardware store that has more selection for instance but slightly higher prices, with more products of US origin. For the selection, easy and fast in and out, great customer service..I will ALWAYS pay more.
To spend 30 minutes in a big box to find one item and wait in a long line is ridiculous.
To spend 30 minutes in a big box to find one item and wait in a long line is ridiculous.
Yup. To the customer who values selection, service, and time more than money, a good smaller store will be more useful. To customers who value price and don't mind the extra time, the big box will be more useful. Different stores for people with different needs.