"running on limited memory of only 256megs is "doing something wrong", but it sure bring on the crashes in IE."
I can dial in 256MB RAM and I can't get IE to crash. In fact, I have even dialed in 64MB and it doesn't crash.
So what the two of you are saying is that because you have good experiences with IE, then her experiences are thus negated and don't matter? She's mentioned it happens on a clean install, yet I see no help or suggestions--just "mine dones't do that, so you must be wrong."