[Mark was here]

"It was a $30 million dollar lick," she said at a recent etiquette seminar in Goshen, New York, referring to the value of the deal the executive lost by offending the potential customer.

B.S. Who really believes someone is going to go to the next highest bidder because of a half second of "bad manners"?

[Fierce Allegiance]

I sent a $4 million casing deal to a very slightly higher priced supplier because one vendor really stank like he ate turdburgers and rolled in a black mud swamp when he came to visit me. At least he never came to see me after that.

I will beleive it could happen.

[edeal]

B.S. Who really believes someone is going to go to the next highest bidder because of a half second of "bad manners"?

I agree. The only thing worse that losing a client that is that obsessed with table manors is winning that client.

How long before some crazy "outrageous offense" of some sort happens to ruin it later. Life is too short for that.

Treat people nicely and show them respect. That should be enough for business. Elaborate mating rituals are for Romance.