That's not a bad policy...it should be all about what the customer wants...I own some apartment buildings and had my lease translated into Spanish...I increased occupancy by 4%...I am now over 96% on all three properties...CHA CHING!
That was well worth the $1000 I paid the translator.
All about the dollar. Wait till these people skip out on you and you try to collect. Good luck.
Well that's fine, the customers should be able to get "Se Habla Espanol" hairdressers if they wish, and those hairdressers could even wear a pin that says they can speak Spanish, but business and talk on the shop floor should be in English unless it's conversation with a customer who has requested Spanish.
I'm not even going to bother with the question that's just begging to be asked. Instead, let me relate a personal anecdote. A friend of ours does HVAC repair, and is the contractor for a local fellow who owns numerous rental houses and apartments. He says when he goes to repair A/C units he often finds 10-15 Hispanics living in a two-bedroom apartment, with mattresses all over the floors, including the closets. Non-English speaking, too, so they can't tell him what's wrong. He says his friend laughs about knowing they're mostly illegals, but as long as they pay their rent on time and in cash, he doesn't care. He has a 96% occupancy rate, too.
(Oh, BTW, when my family was looking for an apartment to stay in while we house-hunted, we were required to rent at a unit of at least 3 bedrooms, because state law requires one bedroom for every two people living in the unit, and we are a family of five. Why did landlords enforce the size limit on us gringos, but laughingly waive it when three times as many illegals want to live in a one- or two-bedroom place?)
No inference intended toward you personally, mind you; I'm just relating what I've seen here. Too many businesses use the CHA CHING! excuse as justification for breaking the law.