Very true, but this basic principle of hospitality is at odds with the general entitlement mentality that runs NO. The guests should have made a more sober and realistic assessment of their circumstances and evacuated prior to the storm. Unfortunately, their lapse of judgement placed them in this predicament.
There was a series of events. Excusing their "ignoring" of the evacuation order, hotels were exmpted from it.
Then, once in the pickle, with the hurricane over, they hired busses to take them out of the pickle - and out of the pickle is where everybody should be headed. But their menas of egress was commandeered by authorities, and if I understand it, the commandeering was under federal authority.
Anyway, point being that it wasn't just their staying that put them in the predicament. Somebody in authority over-rode their initiative.