And they'll still employ more US technical and support staff than all Linux builds combined.
Being the large company they are, that is not shocking. I'm ok with the outsourcing as long as anyone I speak to speaks understandable English. The last time we called MS tech support, we got someone from China (we think) and had to request changes repeatedly until we got someone we could understand.
I do find it odd that after Dell's failure at outsourcing tech support to India, MS is going ahead with it.