They have also ensured that I will never buy another music CD from them.
A company that would attempt to send a message to music thiefs by punishing the customers who are actually paying for their music is incredibly stupid and not worthy of my business dollar.
"Sony deserves all the bad things that are going to happen to them. "
Sony also has problems with their computer service. My boss had a Sony Vaio laptop that spent months in the shop just to have a display replaced. And this was under warranty. It was explained repeatedly that the computer was for business, yet no action was taken until months later.
In the end, Sony has been banned. Any new computers from that point forward are Dells.