AOL OKs $25million settlement over suits

Bloomberg News ^ | January 7, ,2006 | Thom Weidlich

[ConservativeStatement]

America Online Inc. agreed to pay customers as much as $25 million to settle claims that it wrongly billed them for some online services and products.

America Online, part of Time Warner Inc., the world's largest media company, charged customers for services and products such as an AOL Desk Planner without consumers' consent, plaintiffs in several proposed class-action lawsuits claimed.

The plaintiffs also said AOL billed customers for accounts after they tried to cancel them.

[ConservativeStatement]

More woes involving AOL when it comes to canceling their service.

[Darkwolf377]

The plaintiffs also said AOL billed customers for accounts after they tried to cancel them.

This just happened to me. I closed my AOL account, and closed the bank account I used to pay for it; they continued to charge the account, and now the bank wants all kinds of money from me. Yes, the bank continued to pay AFTER I closed the bank account--they even had to give me cash back when I closed the account. GRRRRR!!!!

[garylmoore]

I couldn't get them to stop either, so I had to close the account to get rid of them, but fortunatly my bank did not keep paying them after I closed the account. Banks are aware of their policy now, I think that their hay days are over on charging customers after they close an account anyway.

[Zeppo]

"AOL strenuously denies the plaintiffs' allegations, or that a class manageable for trial is certifiable," the settlement administrator, Garden City Group Inc. in Melville, N.Y., said Friday in a statement. "AOL is settling this action simply to avoid the burden and expense of litigation."

That makes AOL a liar as well as a thief. They bilked me out of at least two hundred dollars in charges to my credit card after I cancelled my account.

[VeniVidiVici]

Don't tell me; the lawyers get $24,998,000 and the AOL suckers, I mean subscribers, get a coupon good for a free month of AOL service.

[NoControllingLegalAuthority]

Yes. This is just another lining of the pockets of lawyers. The screwed customers will get mostly nothing.

Tort law should be eliminated in America and the practice of it outlawed. It has done nothing to create "justice."

It is a wealth redistribution scheme. Most of the wealth is redistributed into the pockets of attorneys.

It has simply created an entire class of vampire extortionists and made every good and service we buy more expensive.

[rawcatslyentist]

When I recently cancelled my aohell accnt, I had to tell "Bob" Nahasapeemapetilan repeatedly to cancell my accnt. "Bob" attempted multiple times to give me free access for differing lengths of time instead of cancelling. Multiple times I had to shout "Bob" down with a polite "no thank you, I want to cancell my accnt."
Glad I finally dumped them! Got a cheaper rate, and a free mp3 player! And aol is still hosting my mp3 site for free!!! Ha Ha

Kill A Commie For Mommie
Seven Dead Monkeys Page O Tunes

[TYVets]

Glad I finally dumped them!

As I recall AOL was $9.95 per month for 5 hours of "service".

$3.00 per hour for each additional hour.

The maze they created for canceling their "service" was a nightmare.

The year 1995.

Interesting to see they are still "servicing the customer" 10 years later.